Home Forums Themes Support HelpDesk Need 2 knowledge base modules?

This topic contains 32 replies, has 2 voices, and was last updated by  Harry 2 months ago.

Viewing 15 posts - 16 through 30 (of 33 total)
  • Author
  • #19863


    Please make the question more clear?

    1. The tab can’t implement now. Do you want have border around the knowledge base categories?

    2. In our theme we don’t use any function “wp_new_user_notification”. I checked all recommend plugin have only plugin cloudwork-verify use this function. Please check other plugins installed on your site to know which plugin has this function.

    Best regards



    1) I’m sorry I work on several sites at the same time
    Yes, I would like to have a border around the knowledge base categories?

    2) Okay, but how do I check the other plugins installed?

    Best regards



    1, Please add below code to JanStudio > Theme Option > General Layout > Custom CSS

    .kb-list-title {
    	border-bottom: none;
    	background: #002e5b;
    	padding: 10px;
           margin: 0;
    .kb-list-title a { color: #fff;}
    .kb-list {
    	border: 1px solid #ccc;
    	padding: 15px;
    	border-top: none;

    2. It have away to download separate plugin to your computer and open code of plugin in editor and search.

    Best regards



    thanks dude

    Why in the knowledge base below the article I have the title here?

    “Similar products”

    Nothing underneath

    You must be logged in to view attached files.


    I checked on our demo it’s Related Articles section.

    If you don’t want show this section, please add below code

    .jas-kb-related {display: none;}

    Best regards



    Thank you

    Simple question have you solved the problem with the modal on the connection?



    Sorry, the issue with modal on the connection still there and not fix.



    Author Foster, said in 2017 that the problem on the modal will be solved in the next update?
    Why did we say that if we do not take it?

    How to customize the default emails of WordPress without plugin?

    I would like to know if it is possible to personalize the registration confirmation e-mail of a site user.

    Once the user registers in Back-Office when we check Send password? Send this password to the new user on his e-mail address.
    I would like to customize the mail with the logo of the site and below:

    We thank you for your registration request and ask you to receive your login details below, remember to change your password when you next login through the tab edit my account:
    Identifier: TEST
    Password: TEST
    Log in to this URL to access your customer area:
    http: //
    Excellent visit.

    All this without plug-in if possible.
    Thank you in advance for your answers




    Possible to have an answer thank you

    This reply has been marked as private.


    Please add the code to helpdesk-child > functions.php

    Best regards



    which code should we use?

    Thank you



    Please try below code and change the fields of register form as you want

    // Redefine user notification function
    if ( !function_exists('wp_new_user_notification') ) {
        function wp_new_user_notification( $user_id, $plaintext_pass = '' ) {
            $user = new WP_User($user_id);
            $user_login = stripslashes($user->user_login);
            $user_email = stripslashes($user->user_email);
            $message  = sprintf(__('New user registration on your blog %s:'), get_option('blogname')) . "\r\n\r\n";
            $message .= sprintf(__('Username: %s'), $user_login) . "\r\n\r\n";
            $message .= sprintf(__('E-mail: %s'), $user_email) . "\r\n";
            @wp_mail(get_option('admin_email'), sprintf(__('[%s] New User Registration'), get_option('blogname')), $message);
            if ( empty($plaintext_pass) )
            $message  = __('Hi there,') . "\r\n\r\n";
            $message .= sprintf(__("Welcome to %s! Here's how to log in:"), get_option('blogname')) . "\r\n\r\n";
            $message .= wp_login_url() . "\r\n";
            $message .= sprintf(__('Username: %s'), $user_login) . "\r\n";
            $message .= sprintf(__('Password: %s'), $plaintext_pass) . "\r\n\r\n";
            $message .= sprintf(__('If you have any problems, please contact me at %s.'), get_option('admin_email')) . "\r\n\r\n";
            $message .= __('Adios!');
            wp_mail($user_email, sprintf(__('[%s] Your username and password'), get_option('blogname')), $message);

    Best regards

    This reply has been marked as private.
Viewing 15 posts - 16 through 30 (of 33 total)

You must be logged in to reply to this topic.