Need Claue theme support

[MSehdev]

Dear Claue Support Team,

 

I sent you an email yesterday, along with a PDF file illustrating some issues related to the Claue theme that I have purchased last week. And in response to your emailed reply, I’m posting a request for support here on Claue Support Forums. Since I’ve illustrated the issues in a PDF file, I’ve given the URL address of that file in the Website URL under Site Information. I haven’t posted the issues or the PDF on the support forum because of my privacy concerns because I have illustrated the issues in detail along with several URLs of my website. And, moreover, since the PDF contains illustrations, which will make it easier to understand the issues that I want to be redressed.

 

Please find a temporary full access admin link in the Admin Account field below. I have given your email  janstudio.net@gmail.com as the temporary admin email

 

I would really appreciate if you will acknowledge my privacy concerns and resolve the issues as soon as possible.

 

With best regards

[Foster]

This reply has been marked as private.

[MSehdev]

This reply has been marked as private.

[Harry]

Hi,

1. You can fix by go to Claue > Theme Option > WooCommerce > Product Listing Settings > Change Product listing layout to 4 columns

2. We recommend use Max Mega Menu, don’t use Clever Mega Menu

Could you try this http://www.wpbeginner.com/plugins/how-to-show-or-hide-widgets-on-specific-wordpress-pages/ and https://wordpress.org/plugins/restrict-widgets/

6. The blog post don’t have option to edit element, it auto get content from post. You can change by edit each post.

Best regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[MSehdev]

This reply has been marked as private.

[Harry]

This reply has been marked as private.

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[MSehdev]

This reply has been marked as private.

[MSehdev]

This reply has been marked as private.

[Harry]

Hi,

1. Sorry for miss understood, this layout we use metro layout so it will display one bigger and one other normal, as we understand you said the metro layout doesn’t work well you can change layout to display grid product by change list product style to grid http://prntscr.com/hbkt0m

2. As we understand, you create 5 custom pages (men, women, kids, pets and home-decor) and you want on these page have second level top menu. But our theme doesn’t support display second level top menu.

Now our theme only support display second top menu on WooCommerce shop page and category page (not custom page).

Please let me know if correct.

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[MSehdev]

This reply has been marked as private.

[Harry]

Hi Mohit,

1. This option for Metro layout, if you want layout like home-6 you have to use the option “Enable Large Thumbnails”, as i understand you don’t want the layout have one product have big image, one product have small image, you want the layout like /men, /women so i suggest you change layout to grid.

It’s now kid layout like this http://prntscr.com/hbqvmn, it work well when i go to Theme Option > WooCommerce > Product Listing Settings > Number Of Column = 4, if you change this setting Number Of Column = 3 the layout will be topsy-turvy

2. Please add custom css in Claue > Theme Option > General Layout > Custom CSS

.header-4,
.header__top {
transition: all 0.3s;
}

.header__mid.header-sticky {
width: 100%;
left: 0;
top: 0;
background: #fff;
z-index: 999;
}
.header__mid.header-sticky .header__top {
height: 1px;
content: ”;
visibility: hidden;
opacity: 0;
padding: 0;
}
.header-4 {
height: auto !important;
}

.header__center {
border-bottom: 1px solid #ececec;
}
.header__bot .jas-navigation {
width: 960px;
margin: 0 auto;
border-top: none;
}
.jas-menu > li { position: static;}
.jas-menu > li > ul { width: 960px; text-align: center;}

.sub-column-item .sub-column {
position: absolute;
min-width: 250px;
display: table;
background: rgba(216,216,216,0.95);
top: 120%;
opacity: 0;
visibility: hidden;
left: 250px;
transition: all .3s;
text-align: left;
z-index: 10;
padding: 0;
box-shadow: 0 0 3px 0 rgba(0,0,0,.1);
}
.jas-menu > li > ul > .sub-column-item {
display: inherit;
}
.jas-menu ul .sub-column-item > a {
color: #878787;
text-transform: none;
font-weight: 400;
font-size: 12px;
padding: 0;
border-bottom: none;
min-width: 250px;
}
.sub-column-item .sub-column li {
padding: 10px 15px;
line-height: 30px;
}

.jas-menu > li > ul > li {
min-width: auto;
display: inline-block;
}
.jas-menu ul li:not(:last-child) {
border-bottom: none;
}

And download attached file and extract to folder claue-child/views/header

Best regards

Attachments:

You must be logged in to view attached files.

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[MSehdev]

This reply has been marked as private.

[Harry]

Hi,

You can use plugin Max Mega Menu, if have any issue we will help you solve it.

Best regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[MSehdev]

This reply has been marked as private.

[Harry]

Hi,

This issue on new version of Chrome, I fixed on your site and also add this fix in our theme.

Best regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Author]

Posts