We will do our best to assist you with any issues related to our themes and plugins.
Home › Forums › Themes Support › HelpDesk › Need latest update for Help Desk theme
Response time up to 1-2 business days.
This topic contains 9 replies, has 2 voices, and was last updated by markitrockit 4 months, 1 week ago.
Hello, I renewed my support of the helpdesk theme and would like version v1.1.3== 03/12/2019
When I download the version from Themeforest, the theme readme file says the version is the one I have already. Can you please provide the file for the update?
Thank you for renew support.
Did you try update theme follow this http://support.janstudio.net/forums/topic/updating-the-theme/
If issue still there, please try go to Appearance > Install plugin and update all plugins.
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio
I saw that post. Though do I need the latest version of the file download? The themeforest download is the same as the one I had before: Version: 1.0.8. Can you send a download link please?
The plugin is not working for me. The token gives an error message which is why I need to manually update the theme.
Sorry, nevermind, I figured it out. envato updated the tokens.
This is not WooCommerce’s products. Please go to Dashboard > Products and Add New. The product is your theme, templates like our theme. If you don’t need you can remove shortcode.
Thank you for your help and product shortcode explanation.
You must be logged in to reply to this topic.