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Hello, I renewed my support of the helpdesk theme and would like version v1.1.3== 03/12/2019
When I download the version from Themeforest, the theme readme file says the version is the one I have already. Can you please provide the file for the update?
Thank you for renew support.
Did you try update theme follow this http://support.janstudio.net/forums/topic/updating-the-theme/
If issue still there, please try go to Appearance > Install plugin and update all plugins.
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio
I saw that post. Though do I need the latest version of the file download? The themeforest download is the same as the one I had before: Version: 1.0.8. Can you send a download link please?
The plugin is not working for me. The token gives an error message which is why I need to manually update the theme.
Sorry, nevermind, I figured it out. envato updated the tokens.
This is not WooCommerce’s products. Please go to Dashboard > Products and Add New. The product is your theme, templates like our theme. If you don’t need you can remove shortcode.
Thank you for your help and product shortcode explanation.
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