Home Forums Themes Support HelpDesk Need latest update for Help Desk theme

Topic Resolution: Resolved

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This topic contains 9 replies, has 2 voices, and was last updated by  markitrockit 1 month, 4 weeks ago.

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  • #31107

    Hello, I renewed my support of the helpdesk theme and would like version v1.1.3== 03/12/2019

    When I download the version from Themeforest, the theme readme file says the version is the one I have already. Can you please provide the file for the update?

    #31108
    This reply has been marked as private.
    #31115

    Hi,

    Thank you for renew support.

    Did you try update theme follow this http://support.janstudio.net/forums/topic/updating-the-theme/

    If issue still there, please try go to Appearance > Install plugin and update all plugins.

    Kind regards

    Harry
    Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    #31118

    I saw that post. Though do I need the latest version of the file download? The themeforest download is the same as the one I had before: Version: 1.0.8. Can you send a download link please?

    #31120

    The plugin is not working for me. The token gives an error message which is why I need to manually update the theme.

    #31121

    Sorry, nevermind, I figured it out. envato updated the tokens.

    #31123
    This reply has been marked as private.
    #31124
    This reply has been marked as private.
    #31126

    Hi,

    This is not WooCommerce’s products. Please go to Dashboard > Products and Add New. The product is your theme, templates like our theme. If you don’t need you can remove shortcode.

    Kind regards

    Harry
    Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    #31254

    Thank you for your help and product shortcode explanation.

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