Home Forums Themes Support HelpDesk Quick Shop option Doesn’t Work

Topic Resolution: Not Resolved
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    • #40063
      Mamun
      Supported

      Hi,

      When i click on quick shop button it show always show loading. Please see: http://prntscr.com/wpyx6k .

      Can you please help me to solve this?

      Thanks

       

       

    • #40068
      Harry
      Supported

      Hi Mamun,

      Can you send me your site FTP account. We need to investigate the issue.

      Thanks

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #40069
      Mamun
      Supported
      This reply has been marked as private.
    • #40071
      Harry
      Supported

      Hi,

      I check the manage file but don’t see the .htaccess and wp-config.php https://prnt.sc/x4x292
      Can you ask hosting support or grant permission of my account?

      Thanks

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

      • #40076
        Mamun
        Supported

        Hi,

        It is not Apache. so there is no .htaccess .

        wp-config.php is outside htdocs and exposes sensitive files. If require any changes in wp-config … do share. we’ll update for you

        Thanks

         

    • #40072
      Harry
      Supported

      Please ask hosting support to

      – Install the CURL extension. It isn’t installed as it’s required by this plugin
      – the allow_fopen instruction should enabled

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

      • #40073
        Mamun
        Supported

        Hi,

        CURL and _fopen instruction is already enabled.  Please check the attachments.

         

        Thanks

        Attachments:
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    • #40078
      Harry
      Supported

      Hi Mamun,

      Can you please enable debug in wp-config.php

      by change

      define( 'WP_DEBUG', false );

      To

      define( 'WP_DEBUG', true );

      Thanks

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #40081
      Mamun
      Supported

      It’s done. can you please check?

      Thanks

    • #40096
      Mamun
      Supported

      Hi,

      I check the quick shop option. It’s still the same. It doesn’t load. As per your recommendation, we enable CURL and _fopen and also change wp-config.php.

      Can you please check?

      If there is anything to do please inform us

      Thanks

       

       

    • #40098
      Harry
      Supported

      Hi,

      The issue fix by enable option of plugin simple SSL https://prnt.sc/x91q97

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #40103
      Mamun
      Supported

      Thanks

    • #40126
      Mamun
      Supported

      Hi Harry,

      Thanks for your help. Quick shop option doesn’t work again. It’s working fine 4/5 hours ago but still same issue. Please check: http://prntscr.com/xat40j .

      can you please solve the issue?

       

      Thanks

       

    • #40130
      Harry
      Supported

      Hi Mamun,

      Please go to Settings > Simple SSL and turn off and turn on option.

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #40131
      Mamun
      Supported

      Hi,

      I turn off and turn on SSL but the problem doesn’t solve. If I deactivate WPA WooCommerce Product Bundle this plugin the quick shop option works perfectly. I also need Product Bundle option.

      Can you please check where is the issue?

      Thanks

       

       

       

    • #40139
      Mamun
      Supported

      Hi Harry,

      Do you have any update on this issue?

       

      Thanks

       

    • #40153
      Harry
      Supported

      Hi Mamun,

      I’m sorry. I not find solution. I check on my site it still work well, don’t understand why on your site it not work.

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #40155
      Mamun
      Supported

      Any alternative solution for that..

       

      Thanks

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