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Home Forums Themes Support HelpDesk Quick Shop option Doesn’t Work

Topic Resolution: Not Resolved
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    • #40063
      Mamun
      Support Expired

      Hi,

      When i click on quick shop button it show always show loading. Please see: http://prntscr.com/wpyx6k .

      Can you please help me to solve this?

      Thanks

       

       

    • #40068
      Harry
      Support Expired

      Hi Mamun,

      Can you send me your site FTP account. We need to investigate the issue.

      Thanks

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #40069
      Mamun
      Support Expired
      This reply has been marked as private.
    • #40071
      Harry
      Support Expired

      Hi,

      I check the manage file but don’t see the .htaccess and wp-config.php https://prnt.sc/x4x292
      Can you ask hosting support or grant permission of my account?

      Thanks

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

      • #40076
        Mamun
        Support Expired

        Hi,

        It is not Apache. so there is no .htaccess .

        wp-config.php is outside htdocs and exposes sensitive files. If require any changes in wp-config … do share. we’ll update for you

        Thanks

         

    • #40072
      Harry
      Support Expired

      Please ask hosting support to

      – Install the CURL extension. It isn’t installed as it’s required by this plugin
      – the allow_fopen instruction should enabled

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

      • #40073
        Mamun
        Support Expired

        Hi,

        CURL and _fopen instruction is already enabled.  Please check the attachments.

         

        Thanks

        Attachments:
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    • #40078
      Harry
      Support Expired

      Hi Mamun,

      Can you please enable debug in wp-config.php

      by change

      define( 'WP_DEBUG', false );

      To

      define( 'WP_DEBUG', true );

      Thanks

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #40081
      Mamun
      Support Expired

      It’s done. can you please check?

      Thanks

    • #40096
      Mamun
      Support Expired

      Hi,

      I check the quick shop option. It’s still the same. It doesn’t load. As per your recommendation, we enable CURL and _fopen and also change wp-config.php.

      Can you please check?

      If there is anything to do please inform us

      Thanks

       

       

    • #40098
      Harry
      Support Expired

      Hi,

      The issue fix by enable option of plugin simple SSL https://prnt.sc/x91q97

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #40103
      Mamun
      Support Expired

      Thanks

    • #40126
      Mamun
      Support Expired

      Hi Harry,

      Thanks for your help. Quick shop option doesn’t work again. It’s working fine 4/5 hours ago but still same issue. Please check: http://prntscr.com/xat40j .

      can you please solve the issue?

       

      Thanks

       

    • #40130
      Harry
      Support Expired

      Hi Mamun,

      Please go to Settings > Simple SSL and turn off and turn on option.

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #40131
      Mamun
      Support Expired

      Hi,

      I turn off and turn on SSL but the problem doesn’t solve. If I deactivate WPA WooCommerce Product Bundle this plugin the quick shop option works perfectly. I also need Product Bundle option.

      Can you please check where is the issue?

      Thanks

       

       

       

    • #40139
      Mamun
      Support Expired

      Hi Harry,

      Do you have any update on this issue?

       

      Thanks

       

    • #40153
      Harry
      Support Expired

      Hi Mamun,

      I’m sorry. I not find solution. I check on my site it still work well, don’t understand why on your site it not work.

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #40155
      Mamun
      Support Expired

      Any alternative solution for that..

       

      Thanks

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