Home Forums Themes Support Claue-Shopify Site went blank after installing Dynamic pricing and brands add-on plugins

This topic contains 3 replies, has 2 voices, and was last updated by  Harry 2 months, 2 weeks ago.

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  • #33005
    digit01
    Supported

    Hello,

    I installed the plugins below and the site went blank.

    WooCommerce Dynamic Pricing & Discounts
    YITH WooCommerce Brands Add-on

    I deactivated the plugins and it’s still the same

    After setting WP_DEBUG to true I got the error below:

    Fatal error: Uncaught Error: Call to undefined function jas_claue_schema_metadata() in /home/citytbuu/farmarena.com.ng/wp-content/themes/claue/header.php:18 Stack trace: #0 /home/citytbuu/farmarena.com.ng/wp-includes/template.php(722): require_once() #1 /home/citytbuu/farmarena.com.ng/wp-includes/template.php(671): load_template(‘/home/citytbuu/…’, true) #2 /home/citytbuu/farmarena.com.ng/wp-includes/general-template.php(41): locate_template(Array, true) #3 /home/citytbuu/farmarena.com.ng/wp-content/themes/claue/page.php(8): get_header() #4 /home/citytbuu/farmarena.com.ng/wp-includes/template-loader.php(78): include(‘/home/citytbuu/…’) #5 /home/citytbuu/farmarena.com.ng/wp-blog-header.php(19): require_once(‘/home/citytbuu/…’) #6 /home/citytbuu/farmarena.com.ng/index.php(17): require(‘/home/citytbuu/…’) #7 {main} thrown in /home/citytbuu/farmarena.com.ng/wp-content/themes/claue/header.php on line 18

    Kindly help look into this.

    #33013

    Hi,

    Thank you for choose our theme.

    Sorry because inconvenience. Could you send me your site FTP account as check in “Set as private reply”. We need more check before give you solution.

    Thanks

    Harry
    Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    #33027
    digit01
    Supported

    Thanks Harry,

    One of the plugins was compromised, that was the issue.

    I reinstalled the theme and everything works fine now, thanks.

    #33037

    You’re welcome.

    Have a nice day!

    Harry
    Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

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