Home › Forums › Themes Support › Claue-Shopify › Site went blank after installing Dynamic pricing and brands add-on plugins
- This topic has 3 replies, 2 voices, and was last updated 4 years, 1 month ago by
Harry.
-
AuthorPosts
-
-
August 8, 2019 at 3:15 pm #33005
Hello,
I installed the plugins below and the site went blank.
WooCommerce Dynamic Pricing & Discounts
YITH WooCommerce Brands Add-onI deactivated the plugins and it’s still the same
After setting WP_DEBUG to true I got the error below:
Fatal error: Uncaught Error: Call to undefined function jas_claue_schema_metadata() in /home/citytbuu/farmarena.com.ng/wp-content/themes/claue/header.php:18 Stack trace: #0 /home/citytbuu/farmarena.com.ng/wp-includes/template.php(722): require_once() #1 /home/citytbuu/farmarena.com.ng/wp-includes/template.php(671): load_template(‘/home/citytbuu/…’, true) #2 /home/citytbuu/farmarena.com.ng/wp-includes/general-template.php(41): locate_template(Array, true) #3 /home/citytbuu/farmarena.com.ng/wp-content/themes/claue/page.php(8): get_header() #4 /home/citytbuu/farmarena.com.ng/wp-includes/template-loader.php(78): include(‘/home/citytbuu/…’) #5 /home/citytbuu/farmarena.com.ng/wp-blog-header.php(19): require_once(‘/home/citytbuu/…’) #6 /home/citytbuu/farmarena.com.ng/index.php(17): require(‘/home/citytbuu/…’) #7 {main} thrown in /home/citytbuu/farmarena.com.ng/wp-content/themes/claue/header.php on line 18
Kindly help look into this.
-
August 8, 2019 at 6:43 pm #33013
Hi,
Thank you for choose our theme.
Sorry because inconvenience. Could you send me your site FTP account as check in “Set as private reply”. We need more check before give you solution.
Thanks
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
August 9, 2019 at 3:30 am #33027
Thanks Harry,
One of the plugins was compromised, that was the issue.
I reinstalled the theme and everything works fine now, thanks.
-
August 9, 2019 at 9:02 am #33037
You’re welcome.
Have a nice day!
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio
-
-
AuthorPosts
You must be logged in to reply to this topic.