Home › Forums › Themes Support › Gecko › Stripe Payment Gateway – Blank String

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    • November 23, 2017 at 10:09 pm #13833
      halstedfoods

      Hello,

      I have been using gecko for a while, its a gorgeous theme, everything works great however I have had a few issues with stripe

      I am using the Woocommerce stripe add-on for the payment gateway. it works most of the time however quite often returns the error

      “Stripe Error.You have passed a blank string for ‘card’. You should remove the ‘card’ parameter from your request or supply a non-blank value.”

      I have read online and most suggest that it is an issue with the theme, is there anything that I need to change to get this to work every time?

    • November 23, 2017 at 11:37 pm #13847
      Foster

      Hi,

      Please add the code below to functions.php file of child theme

      http://pastebin.com/LDNmp7y9

      Thank you

    • November 24, 2017 at 3:32 am #13858
      halstedfoods

      Thanks, I have added it into the child theme, hopefully fixes everything,

      Kind regards, John

    • November 24, 2017 at 10:28 am #13867
      Harry

      Let us know if your issue solved or still there.

      Have a nice day!

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • January 4, 2018 at 7:57 pm #15709
      halstedfoods

      Hi Harry,

       

      Unfortunately I am still encountering this error, any other ideas?

       

      Kind regards, John

    • January 4, 2018 at 9:55 pm #15714
      Harry

      Hi John,

      Please try switch to plugin Stripe from WooCommerce team https://docs.woocommerce.com/document/stripe/

      Best regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • January 4, 2018 at 9:57 pm #15715
      halstedfoods

      Thanks, Will give it a try

    • January 4, 2018 at 10:00 pm #15717
      Harry

      Hi John,

      I think you’re using plugin Woocommerce stripe add-on for the payment gateway and some user have same issue like yours.

      Could you send us temporary admin account as private reply. We need more closer check before give you solution.

      Thanks

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

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