sale products, newest products, top purchased products not shown

This topic has 13 replies, 2 voices, and was last updated 7 years, 7 months ago by Harry.

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- April 1, 2017 at 6:18 pm #2764
  
  regina
  
  Hi,
  
  I think the products page builder doesn’t work well. It doesn’t show the top purchased, sale or new products, just normally the products. Could you check it for me?
  
  http://cascara.hu/szabokalyha/akcios-termekek/ – sale products, but shows product randomly, not sales
  
  http://cascara.hu/szabokalyha/ujdonsagok/ – shows all products, not only new
  
  http://cascara.hu/szabokalyha/legnepszerubb-termekek/ – top purchased products (I made purchases, but it shows product randomly, not those)
  
  Thanks a lot,
  
  Regina
- April 1, 2017 at 11:14 pm #2772
  
  Harry
  
  Hi,
  
  I checked your site this is problem with WooCommerce.
  
  I try WooCommerce’s short code in your site https://docs.woocommerce.com/document/woocommerce-shortcodes/ it display wrong too.
  
  http://cascara.hu/szabokalyha/wp-admin/post.php?post=3296&action=edit
  
  Maybe it problem because PHP version on your site http://cascara.hu/szabokalyha/wp-admin/admin.php?page=wc-status
  
  Can you try upgrade PHP on your server to 5.6 or higher
  
  I checked and saw you are using our theme for 2 different projects, as policy of Envato https://themeforest.net/licenses/standard you only can use one license for one project, so you should purchase another license and new project.
  
  Thank & best regards!
  
  Harry
  Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio
- April 1, 2017 at 11:50 pm #2776
  
  Harry
  
  ok thanks, you can try upgrade PHP version, if still have problem let us know.
  
  Regards
  
  Harry
  Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio
- April 3, 2017 at 2:19 am #2780
  
  regina
  
  Hi,
  
  I bought two licences, I use your theme on two sites (both of them is still not live).
  I tried the higher php versions, and it doesn’t solve the problem. I can not ask support for this from the Woo, cos I don’t use paid extensions. I bought your theme with all of these. As I can see it doesn’t work well on your demo site either: http://janstudio.net/gecko/fashion/shop-left-sidebar/ (sale products – the ribbon… is not on sale). So it’s not only my problem, not php problem, I think it’s the problem with the compatibility of your theme and WooCommerce. Please, help to solve it.
  
  Thanks
  
  Regina
- April 3, 2017 at 8:57 am #2785
  Harry
  Hello,
  
  I switch to default theme “Twenty Seventeen” and “StoreFront” it display same as our theme, the page you see on our demo not sale page i think this problem of WooCommerce. can you check your config, sorry i don’t know your language so can’t understand your config.
  
  Best regards
  - This reply was modified 7 years, 7 months ago by Harry.
  Harry
  Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio
- April 3, 2017 at 1:37 pm #2788
  
  regina
  
  Hi Harry,
  
  Here, what I was talking about is that in the widgets the sales products are not good either: http://janstudio.net/gecko/fashion/shop-left-sidebar/ – in the left sidebar. I know that the page itself is not for sale products.
  
  I changed the language of the site back to English, cos I’m sorry, I don’t know what should I check…
  
  Thanks a lot,
  
  Regina
- April 3, 2017 at 2:11 pm #2789
  
  Harry
  
  Hi Regina
  
  1. I see problem, it’s widget of WooCommerce. So we have to report this issue to WooCommerce
  
  2. I added sample at this page http://cascara.hu/szabokalyha/akcios-termekek/
  
  – Copy shortcode from WooCommerce https://docs.woocommerce.com/document/woocommerce-shortcodes/
  
  – Switch theme to default theme of WooCommerce in Appearance “StoreFront” and check your front end
  
  You can check with other shortcode:
  
  [recent_products per_page=”12″ columns=”4″]
  
  [best_selling_products per_page=”12″]
  
  I think it problem with WooCommerce and we have to report the issue for them.
  
  Best regards
  
  Harry
  Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio
- April 3, 2017 at 2:18 pm #2790
  
  regina
  
  Hi Harry,
  
  Okey, so will you report it? As I’m just a normal user, I checked it on WooCommerce, but I can not ask for support… 🙁
  
  Regina
- April 3, 2017 at 2:21 pm #2791
  
  Harry
  
  yes, i will report. You can report too at https://wordpress.org/support/plugin/woocommerce/
  
  Best regards
  
  Harry
  Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio
- April 3, 2017 at 3:18 pm #2793
  
  regina
  
  Thanks a lot, Harry. I will report too, maybe then two request can reach solution easier. 🙂
- April 10, 2017 at 3:44 am #2985
  
  regina
  
  Hi, did you get any answer from Woocommerce?
- April 10, 2017 at 9:16 am #2988
  
  Harry
  
  We didn’t get answer from WooCommerce. Did you get answer?
  
  Harry
  Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio
- April 10, 2017 at 2:58 pm #3003
  
  regina
  
  No, not yet. 🙁
  
  Btw, I wanted to change the theme to the child theme, and then it changes the widgets, so doesn’t use what I already adjusted. It should use it, shouldn’t it?
- April 10, 2017 at 3:00 pm #3005
  
  Harry
  
  Hi,
  
  This a problem of WordPress, we have same issue with you when activate child theme.
  
  We have to rearrange widgets.
  
  Harry
  Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio
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