Home Forums Themes Support Gecko sale products, newest products, top purchased products not shown

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    • #2764

      Hi,

      I think the products page builder doesn’t work well. It doesn’t show the top purchased, sale or new products, just normally the products. Could you check it for me?

      http://cascara.hu/szabokalyha/akcios-termekek/ – sale products, but shows product randomly, not sales

      http://cascara.hu/szabokalyha/ujdonsagok/ – shows all products, not only new

      http://cascara.hu/szabokalyha/legnepszerubb-termekek/ – top purchased products (I made purchases, but it shows product randomly, not those)

      Thanks a lot,

      Regina

    • #2772

      Hi,

      I checked your site this is problem with WooCommerce.

      I try WooCommerce’s short code in your site https://docs.woocommerce.com/document/woocommerce-shortcodes/ it display wrong too.

      http://cascara.hu/szabokalyha/wp-admin/post.php?post=3296&action=edit

      Maybe it problem because PHP version on your site http://cascara.hu/szabokalyha/wp-admin/admin.php?page=wc-status

      Can you try upgrade PHP on your server to 5.6 or higher

      I checked and saw you are using our theme for 2 different projects, as policy of Envato https://themeforest.net/licenses/standard you only can use one license for one project, so you should purchase another license and new project.

       

      Thank & best regards!

       

       

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #2776

      ok thanks, you can try upgrade PHP version, if still have problem let us know.

      Regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #2780

      Hi,

      I bought two licences, I use your theme on two sites (both of them is still not live).
      I tried the higher php versions, and it doesn’t solve the problem. I can not ask support for this from the Woo, cos I don’t use paid extensions. I bought your theme with all of these. As I can see it doesn’t work well on your demo site either: http://janstudio.net/gecko/fashion/shop-left-sidebar/ (sale products – the ribbon… is not on sale). So it’s not only my problem, not php problem, I think it’s the problem with the compatibility of your theme and WooCommerce. Please, help to solve it.

      Thanks

      Regina

    • #2785

      Hello,

      I switch to default theme “Twenty Seventeen” and “StoreFront” it display same as our theme, the page you see on our demo not sale page i think this problem of WooCommerce. can you check your config, sorry i don’t know your language so can’t understand your config.

      Best regards

      • This reply was modified 7 years, 1 month ago by Harry.

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #2788

      Hi Harry,

      Here, what I was talking about is that in the widgets the sales products are not good either: http://janstudio.net/gecko/fashion/shop-left-sidebar/  – in the left sidebar. I know that the page itself is not for sale products.

      I changed the language of the site back to English, cos I’m sorry, I don’t know what should I check…

      Thanks a lot,

      Regina

       

       

    • #2789

      Hi Regina

      1. I see problem, it’s widget of WooCommerce. So we have to report this issue to WooCommerce

      2. I added sample at this page http://cascara.hu/szabokalyha/akcios-termekek/

      – Copy shortcode from WooCommerce https://docs.woocommerce.com/document/woocommerce-shortcodes/

      – Switch theme to default theme of WooCommerce in Appearance “StoreFront” and check your front end

      You can check with other shortcode:

      [recent_products per_page=”12″ columns=”4″]

      [best_selling_products per_page=”12″]

      I think it problem with WooCommerce and we have to report the issue for them.

      Best regards

       

       

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #2790

      Hi Harry,

      Okey, so will you report it? As I’m just a normal user, I checked it on WooCommerce, but I can not ask for support… 🙁

      Regina

    • #2791

      yes, i will report. You can report too at https://wordpress.org/support/plugin/woocommerce/

      Best regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #2793

      Thanks a lot, Harry. I will report too, maybe then two request can reach solution easier. 🙂

    • #2985

      Hi, did you get any answer from Woocommerce?

    • #2988

      We didn’t get answer from WooCommerce. Did you get answer?

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #3003

      No, not yet. 🙁

      Btw, I wanted to change the theme to the child theme, and then it changes the widgets, so doesn’t use what I already adjusted. It should use it, shouldn’t it?

    • #3005

      Hi,

      This a problem of WordPress, we have same issue with you when activate child theme.

      We have to rearrange widgets.

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

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