Home Forums Themes Support Claue About Custom Zoom with update 1.2.2 Claue

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    • #8694

      Hi,

      I have a problem with custom ZOOM and variation product

      When I launch the page https://pre.flaash.net/product/bali-p-1551/ it’s ok and the lensZoom appear

      but when I select colors and size the lens disappaer, the zoom is ok only when I change the colors

      Thanks for your help

       

    • #8710

      Hi,

      Did you backup the file i recommends. have 3 files you have to put back after update.

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

      • #8713

        Hi Harry,

         

        Yes sure , I backup the 3 files and put after update

         

         

      • #8717

        Hi,

        Could you help me please, tell me more for a new update CLAUE in this case , I don’t know what’s mistake I do ?

        Thanks for your help

    • #8720

      1. I help you fixed issue with zoom, please upload image for individual variations to make zoom work well.

      2. You can check changelog at https://themeforest.net/item/claue-clean-minimal-woocommerce-theme/18929281

      best regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

      • #8724

        Hi,

        The image for individual variations (colors) is ok https://pre.flaash.net/product/bali-p-1551/ but nothing change ?

        When I click on product bali-p-155 shop page the page https://pre.flaash.net/product/bali-p-1551/ appear and the lens round appear on the image, but when I click on one color the lens change to square ?? and after when I click on the size the lenszoom disappear ??

         

        Thanks for your help

         

    • #8729

      Hi,

      1. I checked and saw you lost config for example ( Rose – XL5, XL6,XL7,XL8) you need to have all variations.
      We recommend create all variations and move size above color like this product https://pre.flaash.net/product/test-product/, the image for zoom only load when you change select for both color and size

      2. I checked the issue with lens change to square but can’t success, so you have to change it to default

      zoomType: ‘window’

      Best regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

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