About display issue of my product review

[AmyJkler]

Hey,

I don’t know why, but if I respond to a review or comment one of our customers has given then it will not displayed directly under the comment or review, but instead it will be displayed directly at the top.

Can you please help me?

Best regards

Niclas

[AmyJkler]

Hello? Any one here?

[Harry]

Hi,

Sorry for miss your topic? Are you using a plugin for review? Can you send me login credentials to check?

Thanks

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[AmyJkler]

Hi,

Thank you for reply me!

I using this plugin: https://wordpress.org/plugins/customer-reviews-woocommerce/

Can you try to install this plugin on your local host and check it first? It is easy to install this plugin. I think i can’t share my admin login information for anyone. Because i have many customer data on my website, so i am have to responsible for the privacy of my clients. Thanks for your understand.

Amy

[Harry]

Hi Amy,

Please contact to plugin author for support, i tried on my local it still work well https://tppr.me/MGhLt

Kind regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[AmyJkler]

Ok, before i contact to plugin author, i want to confirm it if you have already installed the plugin(https://wordpress.org/plugins/customer-reviews-woocommerce/) and tried on your local with Claue theme?

[Harry]

Yes, i installed this plugin and tried on our local https://tppr.me/eN0ch

Kind regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[AmyJkler]

This reply has been marked as private.

[Harry]

Hi,

Please download attach file and put in claue-child > woocommerce > single-product.

Btw, your support expired. Please renew your support at https://themeforest.net/downloads

Thank and regards

Attachments:

You must be logged in to view attached files.

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[AmyJkler]

This reply has been marked as private.

[Harry]

Can you send me login credentials to check?

I check on my local it still work well. https://tppr.me/paTM8

Kind regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[AmyJkler]

This reply has been marked as private.

[Harry]

Hi,

We don’t touch to your customers and orders.

We need account with full permission to check the setting of plugin, the user account can’t check the setting

Kind regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[AmyJkler]

This reply has been marked as private.

[Harry]

This reply has been marked as private.

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[AmyJkler]

This reply has been marked as private.

[Harry]

This reply has been marked as private.

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[AmyJkler]

This reply has been marked as private.

[Harry]

Hi,

This issue because you uncheck the option “Enable threaded (nested) comments ” https://tppr.me/Npgcv and when i check this, now the reply comment work 😀

Please help me renew your support

Thank and regards!

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[AmyJkler]

Hi,

I have updated my support, why it still show me: Your account expired support, please renew to get your support.

Amy

[AmyJkler]

My item ID: 18929281

[Harry]

This reply has been marked as private.

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[AmyJkler]

Item ID:
18929281

Item Purchase Code:
222f5dd2-baf8-4349-b3e2-d6018fa8f767

[AmyJkler]

This reply has been marked as private.

[Harry]

Hi Amy,

We confirm you renew your support and your support until to November 10, 2022

1. Please go to WpAddon > Variation Swatch > Show on product list > Yes https://tppr.me/UER9x

2. You need a plugin and check option of plugin if it support.

Kind regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[AmyJkler]

This reply has been marked as private.

[Harry]

This reply has been marked as private.

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[AmyJkler]

This reply has been marked as private.

[AmyJkler]

This reply has been marked as private.

[Author]

Posts