Home › Forums › Themes Support › Claue › About display issue of my product review
- This topic has 28 replies, 2 voices, and was last updated 22 hours, 8 minutes ago by
AmyJkler.
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AuthorPosts
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January 30, 2022 at 10:49 pm #42787
Hey,
I don’t know why, but if I respond to a review or comment one of our customers has given then it will not displayed directly under the comment or review, but instead it will be displayed directly at the top.
Can you please help me?
Best regards
Niclas
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February 1, 2022 at 9:38 pm #42797
Hello? Any one here?
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February 4, 2022 at 9:37 pm #42807
Hi,
Sorry for miss your topic? Are you using a plugin for review? Can you send me login credentials to check?
Thanks
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
February 4, 2022 at 10:48 pm #42808
Hi,
Thank you for reply me!
I using this plugin: https://wordpress.org/plugins/customer-reviews-woocommerce/
Can you try to install this plugin on your local host and check it first? It is easy to install this plugin. I think i can’t share my admin login information for anyone. Because i have many customer data on my website, so i am have to responsible for the privacy of my clients. Thanks for your understand.
Amy
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February 4, 2022 at 11:00 pm #42809
Hi Amy,
Please contact to plugin author for support, i tried on my local it still work well https://tppr.me/MGhLt
Kind regards
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
February 5, 2022 at 11:49 am #42810
Ok, before i contact to plugin author, i want to confirm it if you have already installed the plugin(https://wordpress.org/plugins/customer-reviews-woocommerce/) and tried on your local with Claue theme?
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February 5, 2022 at 6:27 pm #42811
Yes, i installed this plugin and tried on our local https://tppr.me/eN0ch
Kind regards
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
March 7, 2022 at 11:01 am #42946This reply has been marked as private.
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March 7, 2022 at 8:41 pm #42952
Hi,
Please download attach file and put in claue-child > woocommerce > single-product.
Btw, your support expired. Please renew your support at https://themeforest.net/downloads
Thank and regards
Attachments:
You must be logged in to view attached files.Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
March 9, 2022 at 5:12 pm #42955This reply has been marked as private.
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March 9, 2022 at 9:46 pm #42956
Can you send me login credentials to check?
I check on my local it still work well. https://tppr.me/paTM8
Kind regards
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
March 9, 2022 at 11:03 pm #42957This reply has been marked as private.
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March 11, 2022 at 4:30 pm #42959
Hi,
We don’t touch to your customers and orders.
We need account with full permission to check the setting of plugin, the user account can’t check the setting
Kind regards
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
March 14, 2022 at 8:11 am #42965This reply has been marked as private.
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March 14, 2022 at 6:06 pm #42966This reply has been marked as private.
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
March 14, 2022 at 6:46 pm #42967This reply has been marked as private.
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March 14, 2022 at 7:02 pm #42968This reply has been marked as private.
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
March 14, 2022 at 9:00 pm #42969This reply has been marked as private.
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March 15, 2022 at 12:49 am #42972
Hi,
This issue because you uncheck the option “Enable threaded (nested) comments ” https://tppr.me/Npgcv and when i check this, now the reply comment work 😀
Please help me renew your support
Thank and regards!
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
May 11, 2022 at 9:11 pm #43135
Hi,
I have updated my support, why it still show me: Your account expired support, please renew to get your support.
Amy
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May 11, 2022 at 9:13 pm #43136
My item ID: 18929281
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May 11, 2022 at 9:14 pm #43137This reply has been marked as private.
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
May 11, 2022 at 9:15 pm #43138
Item ID:
18929281Item Purchase Code:
222f5dd2-baf8-4349-b3e2-d6018fa8f767 -
May 11, 2022 at 9:23 pm #43139This reply has been marked as private.
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May 12, 2022 at 10:34 am #43140
Hi Amy,
We confirm you renew your support and your support until to November 10, 2022
1. Please go to WpAddon > Variation Swatch > Show on product list > Yes https://tppr.me/UER9x
2. You need a plugin and check option of plugin if it support.
Kind regards
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
May 12, 2022 at 4:13 pm #43141This reply has been marked as private.
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May 13, 2022 at 4:23 pm #43142This reply has been marked as private.
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
May 14, 2022 at 10:54 am #43143This reply has been marked as private.
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May 15, 2022 at 1:21 pm #43144This reply has been marked as private.
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