Home Forums Themes Support HelpDesk Claue theme customisation

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    • #43441
      fall.3n
      Supported

      Hi guys

      Love your work. Can I please get a quote to customise a few things on my website.

      1. On the single product detail page, the image/s are set to thumbnail for some reason and it won’t seem to change.
      2. On the single product detail page, when I click on “More products,” it clashes with the “Related Products” slider below.
      3. On the single product detail page, can you please move the “Report Abuse” button up so it aligns with the social icons and can you change the button type to the same as the “Get Support” button type.
      4.  On the single product detail page, can you please make the “Product Enquiry” input field larger so it’s the same as the “Reviews” input field.
      5. On the Dokan Dashboard, can you please either realign or remove the tab icons as they are displaying in incorrect positions.
      6. On the vendor store page, can you please realign the “Follow/Unfollow” button as it overlaps the “Get Support” button.
      7. Is it possible to get the store filter and the column switcher (as shown on my “Marketplace” page) to display on the Featured Products, Products on Sale and Auction Products pages?

      I’m pretty sure that’s everything for now. Thankyou so much for your support. I hope to hear from you soon.

      Kindest regards

      Josh

    • #43447
      Harry
      Supported

      Hi Josh,

       

      Thank you for your kind words!

       

      1. The issue related to plugin  Additional Variation Images Gallery for WooCommerce and when deactivate this plugin the thumbnail  work

      2. Please go to Claue > Theme Option > WooCommerce > Product Listing Settings > Pagination > Number

      3,4,5,6 I can help you customize with $30

      7. I’m sorry these pages are custom page not category page and it not support show filter and column switcher.

       

      Kind regards

       

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #43459
      fall.3n
      Supported
      This reply has been marked as private.
    • #43460
      Harry
      Supported
      This reply has been marked as private.

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #43465
      fall.3n
      Supported
      This reply has been marked as private.
    • #43467
      fall.3n
      Supported
      This reply has been marked as private.
    • #43471
      Harry
      Supported

      Hi Josh,

      Thank you,  I received your money. I will check and help you fix the issue.

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #43472
      Harry
      Supported

      Hi Josh,

      I update customise on your site. Please check and let me know if have any issue.

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #43473
      fall.3n
      Supported
      This reply has been marked as private.
    • #43474
      fall.3n
      Supported
      This reply has been marked as private.
    • #43475
      Harry
      Supported

      Hi Josh,

      1. The width of pages you can change with Visual Composer
      2.  The text generate by plugin WooCommerce Simple Auction
      3. I check and see the function worked, please check again https://tppr.me/GSQKw
      4.  The plugin use below function to override WooCommerce Simple Auction

      add_filter( ‘template_include’, array( $this, ‘auctions_page_template’ ), 99 );

      Can you ask plugin author how to remove function or override this function?

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #43476
      fall.3n
      Supported

      Hi Harry

      I got the width issue sorted thanks mate. Hmm, the external/affiliate product type is still showing in the dokan dashboard when you add a new product, I thought it ran directly off woocommerce but it might be in dokan settings, my apologies.

      I will contact the plugin author of simple auctions when I get a chance and try to get a solution.

      Also I don’t know what happened but I changed the title and permalink of my main marketplace page and now the products won’t show at all for some reason, any suggestions?

      Kindest regards

      Josh

    • #43477
      Harry
      Supported

      Hi Josh,

      Let me check the issue when create product on Dokan,

      For marketplace please go to Dokan Setting and follow this screenshot https://tppr.me/4Chbl

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #43478
      Harry
      Supported

      I help you removed the external/affiliate product type from Dokan.

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #43479
      fall.3n
      Supported
      This reply has been marked as private.
    • #43480
      Harry
      Supported

      Hi Josh,

      Thank you so much, I received money you sent and happy to work as your developer throughout your business. Hope we can solve the issue on Auction page.

      Have a nice weekend!

      Kindest regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #43481
      fall.3n
      Supported

      You’re more than welcome. That’s great, happy to have you on board. Let’s hope so, I will keep you posted when I know more.

      Cheers mate

    • #43482
      fall.3n
      Supported

      Hi Harry

      The authors of the plug-in got back to me and said we can adjust the sort option in “translations.” I hope this helps. They also realised how silly it sounded so they’re going to update it on their end as well.

      Kind regards

      Josh

    • #43483
      fall.3n
      Supported

      I forgot to add, if you could please change it to “Sort by latest” that would be great, thanks mate.

    • #43486
      Harry
      Supported

      Hi Josh,

      Please contact to plugin author they use wrong text-domain so i can’t translate the text https://tppr.me/Ofb57

      Or ask the author keep the original text.

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #43489
      fall.3n
      Supported

      Hi Harry

      ahh okay, so you can’t just edit the word “newness?”
      I will forward on to them what you mentioned and see what they say.

      kind regards

      Josh

    • #43490
      Harry
      Supported

      Yes, i can’t edit the text via plugin Translate. If I edit the text in plugin, when they update my customize will be revert.

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #43491
      fall.3n
      Supported
      This reply has been marked as private.
    • #43492
      Harry
      Supported

      Hi Josh,

      By default WooCommerce have option to hide out of stock product in WooCommerce > Settings > Products > Inventory https://tppr.me/sKH6Q

      I need more advanced PHP skill.

      I’m a front-end developer not back-end developer. I not sure but will try to find a solution to automatic delete out of stock after 30 days.

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #43493
      fall.3n
      Supported

      Thank you for honesty mate, I really appreciate it.

      I have another minor issue that needs fixing, if you could please look at it when you have time, no rush.

      The margin on the vendor’s store page is out and it’s throwing the mobile version out too, could you please fix this.

      Also is it possible to insert a spacer (empty space) above the search bar (on mobile view) on the vendors store page and align the 3 blue buttons (Share, Follow/Unfollow, Get Support) under the “Products” and “Reviews” button so it all looks a bit more neat and tidy.

      I hope you had a great weekend.

      kindest regards

      Josh

    • #43494
      Harry
      Supported

      Hi Josh,

      I fixed margin on mobile and update align for buttons (Share, Follow/Unfollow, Get Support), it can’t move Share button under the Products and  Reviews because the HTML code of plugin. The author doesn’t separate to 2 blocks.  All buttons: Products, Reviews, Share, Follow/Unfollow, Get Support in one block.

      Kind regards

      • This reply was modified 1 month ago by Harry.

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #43504
      fall.3n
      Supported

      Thankyou so much mate, greatly appreciated. I hope you enjoy your week.

      kindest regards

       

    • #43509
      fall.3n
      Supported
      This reply has been marked as private.
    • #43512
      Harry
      Supported

      Hi Josh,

      Sorry for late reply.

      1. I can help you make the sidebar full width on mobile. It now we disable click outside “X” button because when click on filter the sidebar auto close so we keep just “X” button to close sidebar.
      2. Can you tell me details of the task redesign the site and homepage. I need details to give you quote.

      Kindest regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #43514
      fall.3n
      Supported

      Hey mate

      Okay no worries. I will send through the redesign details as soon as I can.

      I was just testing parts of the site and I noticed that the “Product Enquiry” submission is not sending an email even though it’s set up under Emails>woocommerce.

      Also for some reason, I can’t add products to my cart or anything. Please help.

      kindest regards

       

    • #43515
      fall.3n
      Supported

      Hey mate

      Update from my previous post, I had Catalog mode turned on so I just switched it off and it works fine now, my apologies.

      kind regards

    • #43516
      fall.3n
      Supported

      However the Product Enquiry email is still not sending.

    • #43517
      fall.3n
      Supported
      This reply has been marked as private.
    • #43520
      Harry
      Supported

      Hi Josh,

      1. You need install plugin SMTP for Product Enquiry or Contact form https://wordpress.org/plugins/wp-mail-smtp/
      2. I helped you adjust “Share” button on product detail page
      3. Some function of our theme can’t do like eBay.com.au, gumtree.com.au and Amazon.com.au. It better if you tell me details what you want.

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #43521
      fall.3n
      Supported

      Thankyou so much for your help. I’ll get onto that as soon as I can.

      The Help button is perfectly aligned when the terms and conditions tab is showing, thankyou, but unfortunately now it’s out of alignment with stores that don’t have that enabled. That’s a tricky one.see screenshot.

      I just rearranged my home page and I’m a bit happier with it, although I’m open to suggestions on how we can make it better.

      Kind regards

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    • #43523
      Harry
      Supported

      The Help button is perfectly aligned when the terms and conditions tab is showing, thankyou, but unfortunately now it’s out of alignment with stores that don’t have that enabled.

      It now plugin author make all buttons in one group, it better if they separate “white button” in one group and “blue button” in one group.

      Can you ask Dokan plugin author to do this. I can’t control if all buttons in one group.

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #43524
      fall.3n
      Supported

      Okay no worries, I’ll get onto them and I’ll keep you posted, thanks mate.

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