Home Forums Themes Support Claue Currency exchange rate

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    • #24284

      Hi Harry 🙂

      I tried adding $ (dollar) as a new currency and I pressed update rate but no new exchange rate got downloaded. It is 1 which is manual and wrong and I was expecting an update from a real time source?

      Therefore, my questions:

      1. Does this feature auto-update the exchange rate on pressing update rates? If not, what is the purpose of the update rate button?

      2. What is the source of this exchange rate? (Website?)

       

      3. Does this affect checkout currency? Eg: If customer selects dollar, does stripe accept price in dollars?

      3.1 Will it affect currency in invoice emails , pdf invoice and other related places like reports etc ?

      4. Is IP auto detection for currency option there?

      Thanks a lot and have a nice morning 🙂

      Best Regards,

      Team AK

    • #24296

      Hi ArtK,

      1. It now have issue with multi currencies so it can’t update rate. You have to manual input the rate

      2. We get source from Yahoo Finance

      3. Yes, when user choose $ on front end the check out, the stripe will show in dollar

      4. It will show currency user choose in invoice

      5. Yes, it will auto detect IP to show currency.

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #24304

      Hi Harry,

      Thanks a lot for confirming 🙂

      Excellent theme feature for sure. Do you know when will the issue be fixed? Problem with yahoo finance ? Yahoo as a Company no longer exists. Just the brand name 😉

      We will test out additional currency and report in this post to help your other users. You might even use results it to update the documentation.

      Thanks and we follow up on this next week.

      Best Regards,

      Team AK

    • #24335

      Hi ArtK,

      I’m not sure when issue fix but we will try to fix it soon.

      Yahoo finance still alive https://finance.yahoo.com/ (not all yahoo no longer exist).

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

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