Eastern arabic numerals issue on the checkout

[Sprado]

Hello Harry,

I have a multilingual site English and Arabic, I was testing the flow of the user in the Arabic version of the site and everything went fine except in the checkout page postcode and phone fields.
so I filled all the fields name and address in Arabic and when I tried to fill the postcode and phone it gave me errors that they are incorrect.

I tried to switch my keyboard input to English and use numbers like this (123456789) instead of the eastern Arabic numbers (١٢٣٤٥٦٧٨٩) and it worked fine.

so it seems that the user can not input these eastern Arabic numerals which gonna be confusing for them and they might quit the page.

I hope you can tell me what should I do because it is very important.

kind regards

[Harry]

Hi Sprado,

WooCommerce doesn’t support Arabic number format for Zipcode and phone number. It have way to add description text below zipcode field and phone number field require user put number in latin format. http://take.ms/iaPmf

Please follow this topic to customize checkout page

Customizing checkout fields using actions and filters

Make sure do it on child theme to keep your customize in future update.

Best regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Author]

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