Home › Forums › Themes Support › Gecko › Facebook pixel missing add_to_cart event on gecko theme (I have evidence image)
Tagged: pixel
- This topic has 5 replies, 2 voices, and was last updated 6 years, 4 months ago by Harry.
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December 16, 2017 at 9:38 am #14974
Dear supporter
I have add facebook pixel on my gecko theme but it missing “add to cart” event when I click on add to cart button. The pixel is not capture the event of add to cart but subscribe button instead. (image). I think your theme have switch the add_to_cart button to subscribe button.
Could you please suggest me how to fix it. I need add to cart event on my pixcel
Thank you
Manh Tran
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December 16, 2017 at 12:00 pm #14982
Hi Manh Tran,
Could you send us your site url and admin account as private reply. Our team will check and help you solve your issue.
Thanks
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
December 16, 2017 at 3:15 pm #14988This reply has been marked as private.
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December 16, 2017 at 5:57 pm #14997
Dear supporter.
I have test the pixel facebook plugin (provide by facebook) on another demo website and found that the ” add to cart ” event is working on that website. The theme I have use in this demo website is “Storefront”.
So, I think that the issue is come from your gecko theme. Please check it for me.
Thank you
Manh Tran
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December 18, 2017 at 8:45 pm #15109
Dear supporter
I will fix it by myself. Please close this topic
Thank you.
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December 18, 2017 at 9:29 pm #15112
Hi Manh Tran,
Sorry because miss your message? Could you tell me how you fix?
Thanks
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio
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