Home Forums Themes Support Gecko Facebook pixel missing add_to_cart event on gecko theme (I have evidence image)

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    • #14974

      Dear supporter

      I have add facebook pixel on my gecko theme but it missing “add to cart” event when I click on add to cart button. The pixel is not capture the event of add to cart but subscribe button  instead. (image). I think your theme have switch the add_to_cart button to subscribe button.

       

      Could you please suggest me how to fix it. I need add to cart event on my pixcel

      Thank you

      Manh Tran

       

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    • #14982

      Hi Manh Tran,

      Could you send us your site url and admin account as private reply. Our team will check and help you solve your issue.

      Thanks

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #14988
      This reply has been marked as private.
    • #14997

      Dear supporter.

      I have test the pixel facebook plugin (provide by facebook) on another demo website and found that the ” add to cart ” event is working on that website. The theme I have use in this demo website is “Storefront”.

      So, I think that the issue is come from your gecko theme. Please check it for me.

      Thank you

      Manh Tran

       

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    • #15109

      Dear supporter

      I will fix it by myself. Please close this topic

      Thank you.

    • #15112

      Hi Manh Tran,

      Sorry because miss your message? Could you tell me how you fix?

      Thanks

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

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