Home Forums Themes Support Gecko Grouped Product Titles Now Showing in Email and Carts for WooCommerce 3

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    • #10513

      I just regraded to Woocommerce 3.  A few bugs I am encountering.

      1. Order confirmation emails – for grouped products they do not have the full Parent and child name. It is only showing the child name.  Same thing for Cart pages, only shows the name of the Child product, and no link
      2. How the group product displays in the cart. Missing Parent's name
      3. How it displays in an email. Also missing Parents name

      This is how it is should look preferably in an email.

      1. This is how it should be displayed, with both Parent name and Child name
    • #10524

      Hi,

      1. I checked on my local on new version of WooCommerce they remove Parent product name but on cart still have link to product.

      2. I try switch to default theme from WooCommerce (Storefront) on your staging site it also don’t have link to product child on cart. Could you try deactivate plugin one by one and check it again.

      Best regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #10538

      This seems to be more a problem with WooCommerce 3+ and not with any theme in particular.

      I found this post about trying to determine parent products from child product ids.  There is a work around in the link below

      https://github.com/woocommerce/woocommerce/issues/14217

      My major concern now is getting the naming better in the “Order Confirmation” email.

    • #10552

      Hi,

      I have reverted the email template to WC old version but I’m not sure it works or not because I can’t check the order email. So please check and give me the result.

      Thank you.

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