Home › Forums › Themes Support › Claue › Images problem

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    • October 30, 2017 at 3:47 pm #12639
      Eshref

      Hi guys,

      There are some problems about the images as I describe on video:

      https://vimeo.com/240451446

    • October 31, 2017 at 1:34 am #12661
      Harry

      Hi,

      The problem because the images size doesn’t have same size. Could you try upload the images with same dimension.

      Best regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • November 3, 2017 at 2:48 pm #12734
      Eshref
      This reply has been marked as private.
    • November 3, 2017 at 10:21 pm #12760
      Harry

      I update recommend plugins it now ok

      Best regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • November 15, 2017 at 1:34 am #13241
      Eshref

      It is same again :/

      Ex: https://www.icmimarlikdergisi.com/magaza/urun/nokta-m-sehpa/

    • November 15, 2017 at 12:39 pm #13263
      Harry

      Hi,

      I help you fixed this by remove main image out of gallery.

      Best regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • November 15, 2017 at 5:48 pm #13289
      Eshref

      What is the reason of that problem?

    • November 16, 2017 at 12:29 am #13344
      Harry

      Sorry i still don’t know the reason this issue.

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • November 16, 2017 at 12:34 am #13345
      Eshref

      Hope you fix it soon. Because it is really big problem. :/

    • November 22, 2017 at 3:36 pm #13749
      Eshref

      Can you also check that one: https://www.icmimarlikdergisi.com/magaza/urun/projects-watches-crossover-black-mesh-kol-saati-unisex/

      The main image is normally different but it shows another product’s pic.

    • November 22, 2017 at 7:41 pm #13757
      Guillaume

      Hi,

      Same problem for me : http://pending.fr/papierdesoie/categorie-produit/pompons-2/pompons-imprimes/page/2/

      I don’t know why but product with same image size are shown as rectangle and the others not.

      Its happen with same product image size, even if an image is a square, it appear as rectangle.

      Do you have any idea ?

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    • November 22, 2017 at 9:11 pm #13762
      Foster

      @Eshref could you please give me a temporary admin account again? I can’t log in with the old account.


      @Guillaume       please kindly open a new ticket with login credentials so we can take a closer look.

      Thank you guys.

    • November 26, 2017 at 12:19 am #13931
      Eshref
      This reply has been marked as private.
    • November 26, 2017 at 2:06 pm #13949
      Foster

      Hi,

      I have fixed this problem for you, please check. It caused your product variation. See this image please http://take.ms/rt8yO

      Cheers,
      Foster

    • November 26, 2017 at 2:17 pm #13951
      Eshref

      Sounds great! Thanks! I missed it probably.

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