Home Forums Themes Support Claue Inaccessible credit card fields at checkout

Viewing 6 reply threads
  • Author
    Posts
    • #44111

      on Cart page “After Pay” button shows disabled and on Checkout page “Stripe Credit Card” Fields are inaccessible and squished up. This happens ONLY on bestfibybrazil.com site.  My other sites seem to work fine.  When i switched themes they work fine.  I’ve had this working for a long time and in the last couple days this happened.  In the process of reading my site for php 8.2 from 7.4 php is when this begin to happen.  My developer made changes on one file which ive attached “cross-sell-product (3)”.  This file is under child theme/template-parts folder.  but even when we put the other file back these cart and checkout errors still happen.  The changes he made were only to bring elements back to view that disappeared with php 8.2 on the Single product page.  The other 2 files are a snapshot of cart and checkout issue.

      Sandbox2.bestfitbybrazil.com is duplicate site on php 8.2 and everything works.  and we even tried copying files from there but still not working.

      Attachments:
      You must be logged in to view attached files.
    • #44114

      cross-sell-product-3.php: Sorry, you are not allowed to upload this file type.

      the php file did not load, do you need it?

    • #44115

      by the way it doesn’t work main CLAU theme either, so its not child theme custom coding

    • #44117

      Hi,

      I check your site it now not working. Please try deactivate plugin one by one to check.

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #44118

      please check now.  i can’t leave it running for several hours because customers will run into these errors and when i put the maintenance page up they won’t.  when you are able to look at it, please just reply to me and i will get the message in a few minutes and open it up and reply to that its ready.  but for right now its ready to see for couple hours

    • #44119

      Hi,

      1. i checked your site on Chrome the field still work well https://tppr.me/KDlsG
      2. I see you added custom CSS code in child theme https://tppr.me/7LYCc

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #44125

      it was a plugin JQuery plugin.  be aware of that thing

Viewing 6 reply threads

You must be logged in to reply to this topic.