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Home › Forums › Themes Support › Claue › Issue after updating

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    • October 4, 2021 at 4:08 pm #42345
      seventalents
      Support Expired

      Hi,

      after updating I don’t see more the circles of colors and size both on product page than in shop page.

      Could you help me, please?

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    • October 4, 2021 at 6:23 pm #42347
      Harry
      Support Expired

      Hi,

      Please go to Dashboard > Products > Attributes and change Color type to Color.

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • October 4, 2021 at 7:07 pm #42349
      seventalents
      Support Expired

      Thanks!

      Now it works! 🙂

    • January 25, 2023 at 2:38 pm #43669
      seventalents
      Support Expired

      Hi,

      after updating plugins at the bottom of every category page, for example

      https://www.divina.design/categoria-prodotto/costumi-mare/

      https://www.staging10.divina.design/categoria-prodotto/vestiti/

      etc…, you can see the attached text

       

      How can I fix it, please?

       

      Attachments:
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    • January 26, 2023 at 12:54 pm #43679
      Harry
      Support Expired

      Hi,

      I checked the link you sent but not see the error like your screenshot. Did you fix it?

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • January 27, 2023 at 8:34 am #43685
      Harry
      Support Expired
      This reply has been marked as private.

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • January 29, 2023 at 9:55 pm #43690
      Harry
      Support Expired

      Hi,

      I checked your site and see the version of theme outdated so long, please update theme to new version https://support.janstudio.net/forums/topic/updating-the-theme/ and update plugin WooCommerce Variation Swatch to latest version

      Btw, your support expired. Please renew your support at https://themeforest.net/downloads

      Thank and have nice Sunday!

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • January 31, 2023 at 11:30 pm #43710
      Harry
      Support Expired

      Can you send me cpanel for staging site to check?

      Thanks

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • January 31, 2023 at 11:34 pm #43711
      Harry
      Support Expired

      I check and see the issue cause by plugin “All-in-one Compliance for GDPR / CCPA Cookie Consent + more” when i deactivate this plugin, the error message disappear.

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

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