Home Forums Themes Support Claue Issue on menu when navigate on product page

Topic Resolution: Resolved
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    • #10170

      Hi guys, when is active the dropdown main menu and wants to navigate to any category in bottom of the drpdown, I can´t do this because the zoom product activates.

      Thanks.

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    • #10191

      Hi,

      You can add custom css to fix

      header {
      position: relative;
      z-index: 9999;
      }

      Best regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #10192

      Thanks for the code and congrats for the theme, just opened the site and works really fine!!

       

      regards!!

    • #10193

      Congrats!!! Wish you good luck with your business.

      Could you help us give our theme good review and 5 stars rating at https://themeforest.net/downloads we really appreciate.

      Have nice weekend!

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #10288

      Hi, the site is under production, can you check if Payment Methods are available on mobile devices… we tried to make a buy but I don´t se it when goes to pay… thanks!!

    • #10292

      Could you explain more about your issue, it better if you have a screen shot.

      Thanks

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #10294

      When I go to pay on mobile doesn’t appears the payment methods and can’t select the city…

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    • #10303

      I saw can’t select city on desktop too. Which plugin you use for add city in your locate? I’m not sure how it use, could you try ask support from plugin author

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #10314

      Hi, we deactivate that plugin and the issue is still but only happen on mobile devices… and the payment methods doesn´t apperars. We must activate maintenance mode.

    • #10320

      We found the issue!!

      WPA WooCommerce Product Bundle

      It generates an error 500 in mobile devices, and exclusively in these, when loading the section Your Order.

    • #10330

      Hi,

      I have just checked on my phone (Safari on iPhone 7plus) with WPA bundle plugin activated, it still works normally. Could you please give me about your phone?

    • #10331

      Hi, I use the same… and the programmer too… but we checked in Chrome Browser…

    • #10332

      I see in Safari there is no issue…

    • #10334

      Hi,

      I have just checked on Chrome browser, It also works well. Could you please check on another device? I’m sorry about this, but I can’t reproduce it. Hope you understand.

    • #10336

      Don´t worry, at the moment we are not going to use it. I desactivate. Now I see that to find the issue I deactivate the variation switch and return to activate, but now donn´t show the Sizes like a label and there is no option to activate again like this…

    • #10339

      Hi,

      When you deactivate that plugin, it will show this notice http://take.ms/lkhT4 It converted all the custom attribute type to default type of WC (select type). So for this case, please navigate to WC product attribute to config once again.

       

    • #10340

      Sorry, I can´t use the same atributte and configure again, all the products have Sizes assigned!

    • #10342

      Hi,

      You just need to update this function http://take.ms/FIBo1 Don’t need updating in each product.

    • #10343

      Hi, sorry, I see before, thanks for the support!! 🙂

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