Home › Forums › Themes Support › Claue › Issues with the YITH Product Add-on Premium Plugin and the cart
- This topic has 6 replies, 2 voices, and was last updated 2 years, 3 months ago by Chen.
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January 28, 2022 at 4:11 pm #42773ChenSupport Expired
Hi, I have a problem with the cart function and the plugin YITH Product Add-on.
- If I turn on the option Claus Options/Product Detail/Miscellaneous/Popup the Extras (Addons) are not shown in the cart after clicking “Add to cart”. Only the original price of the product is shown.
- If I turn on the option Claus Options/Product Detail/Miscellaneous/Slide Sidebar then it works, but the slide sidebar doesn’t work. The screen gets grey and I see no cart.
The support of YITH already checked it and wrote:
Hi there,
Thank you for contacting us.
The problems seems related to the Ajax add to cart feature of the theme.
If I try to change theme options and use the “Add to cart behavior: Slide sidebar” it will add the options to the cart, I’ve attached a screenshot.Best regards,
CorradoShop: https://pizza-rv.de/shop/
Product example: https://pizza-rv.de/shop/pasta/spaghettone-carbonara/
Please help. Thank you.
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January 28, 2022 at 8:53 pm #42776HarrySupport Expired
Hi Chen,
Please go to WooCommerce > Settings > Products > Add to cart behavior and uncheck 2 last fields related to Ajax.
Kind regards
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
January 28, 2022 at 8:59 pm #42777ChenSupport Expired
Hi Harry,
thank you. I did, it works, but now I have no pop up and no slider. I want to have the slider. Thanks
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January 28, 2022 at 9:00 pm #42778HarrySupport Expired
Yes, the feature slide sidebar need Ajax while plugin not support Ajax.
Kind regards
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
January 28, 2022 at 9:04 pm #42779ChenSupport Expired
Are there another possibilities to solve this problem? With another add-on plugin maybe? Thanks
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January 28, 2022 at 9:08 pm #42780HarrySupport Expired
We checked more add-on plugin. And all of them not support Ajax.
If you need add-on for product you have to turn off Ajax option.
Kind regards
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
January 29, 2022 at 2:58 am #42781ChenSupport Expired
ok, thank you!
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