Mini Cart Appears Empty But Items Added

[consciouscrafties]

Hi Henry,

We’ve experienced a new issue. After a customer has added an item to their basket and their mini cart pops up, when they click back to the basket to open up the mini cart their cart appears empty (see screenshot)

Could you help?

Many thanks,

Karen

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[Harry]

Hi Karen,

Sorry because miss your topic.

I check on my computer it still work well https://www.loom.com/share/a07bd5d135514277aa4a7be5393c4acc.Please try clear cache on your compouter

Kind regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[consciouscrafties]

Hi Harry,

Sorry I forgot to mention the Mini Cart becomes empty in the following scenario:

Add item to cart
Navigate to another page to continue shopping
Mini Cart is now empty (even though basket has item in)

Here’s a little video: https://www.loom.com/share/2284336f8e614de086adfacf855fe9de

Many thanks,

Karen

[Harry]

Hi Karen,

Please download attach file extract and try replace in claue > assets > js

Kind regards

Attachments:

You must be logged in to view attached files.

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[consciouscrafties]

Hi Harry I did this but the issue remained sadly

[Harry]

Hi Karen,

Did you try update theme to latest version and try deactivate plugin one by one. Because on my local i check but don’t see problem like yours.

Kind regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[consciouscrafties]

Hi Harry,

I’ve updated to latest WCVendors and Claue on our staging site and the problem doesn’t exist, so I’m hoping when I move everything over to our live site later tonight it’ll solve the problem 🙂

[Author]

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