Not able to install Sample Data

[rebekkas_S]

Hi harry,

 

I just bought the Claue theme and hope to use it for my webshop. Unfortunately, I can’t install the Sample Data. I also replied to another topic: https://support.janstudio.net/forums/topic/not-able-to-import-sample-data/

I already tried the solution written down in the FAQ:  https://support.janstudio.net/faq/

After I click install, nothing is imported. I would like to use Elementor as website builder.

Can you help me?

With kind regards,

 

Rebekka

[Harry]

Hi Rebekka,

Thank you for choose our theme.

Can you send me your site url and login credentials to check?

Thanks

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[rebekkas_S]

Thank you

 

I sent the credentials as a reply on the email. Is this correct?

[Harry]

Hi,

Please send me by reply on topic and check in “Set as private reply”.

 

Thanks

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Harry]

This reply has been marked as private.

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[damiafaw]

What was the fix for this issue??

[Harry]

Hi,

Please follow the video. This will restore our demo on your hosting.

Kind regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Author]

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