Page Product Issue

[fourvibes]

Dear JanStudio we found an issue concerning product page. When you go select size before choosing amount of shirts you want, then the amount of shirts you want to buy dissapears.

https://fourvibes.com/producto/camiseta-classic-chico/

Thanks and have a nice day.

[fourvibes]

Also another matter, when inserting: [jas_google_maps marker=”true” address=”Calle Argenteria, 7, 07001 Palma de Mallorca, Islas Baleares” z=”18″ w=”700″ h=”400″] following these steps:

– Create new page and switch to Backend Editor mode, after that add element Google Map

– After add Map, switch back to Class Mode and copy all content

– Navigate to JanStudio theme option / WooCommerce / Product Detail Setting / Shipping & Return Content: paste code into here

It’s just shows a white window and no map appears.

Thanks

[Harry]

Hi FV,

1. For product did you set price and quantity for separate variation?
2. You can use this code https://pastebin.com/u5mNdiVU

You code some ” not correct, pls don’t copy from email, you should copy from our forum.

Best regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[fourvibes]

1. Fixed, thanks.

2. Code from link it’s the same I sent, it doesn’t work.

FV

[Harry]

2. i edited from your code and check on my test site, it work well

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[fourvibes]

Weird, this is what I get (also with my mobile):

• This reply was modified 7 years, 7 months ago by fourvibes.

Attachments:

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[Harry]

Does you site using a plugin for admin permission, we check your but only have permission to view but can’t edit anything, so we can’t see detail of issue.

If you use plugin to set permission for admin pls try deactivate this plugin.

Thanks

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[fourvibes]

Hi Harry, I don’t think so, I paste you a list of plugins we have:

Contact Form 7
Custom Product Tabs para WooCommerce
Envato WordPress Toolkit
Gecko Sample Data
Google Analytics for WordPress by MonsterInsights
Instagram Feed
JanStudio Addons
Loco Translate
MailChimp para WordPress
Maintenance
Open Swatch – Woocommerce Attributes Swatch
P3 (Plugin Performance Profiler)
Use Any Font
WooCommerce
WooCommerce PDF Invoices & Packing Slips
WP Super Cache
WPBakery Visual Composer
YITH WooCommerce Ajax Product Filter
YITH WooCommerce Wishlist
Yoast SEO

[Foster]

Hi,

I have tried login to your admin, but it does not work, it shows this message http://take.ms/mZy3u, So I guess you installed a plugin to control permission, could you please kindly check once again?

[fourvibes]

This reply has been marked as private.

[Foster]

I’m sorry, it still does not work http://take.ms/vBcD1 🙁

[fourvibes]

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[Foster]

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[fourvibes]

Im sorry for this, I have been looking for the error online and I found this:

The server configuration file may have a code which redirects non-trusted users (IP Addresses) on 404 page. This problem may occur on VPS servers. Here is an example which explains the same:

The webmaster has added a line of code to redirect all IPs other than his to a 404 error page.

If your IP has been changed, you will not be able to access the login or admin pages of your site.

I think that might be the problem, anyways, I find teamviewer a good option despite that I have to go at the moment, it would have to be in another moment. How do we arrange to do this?

Thanks for everything,

Have a nice day

[Foster]

Our working time is 8 A.M to 6 P.M GMT +7, you just buzz us in this topic

Have a nice day too

[fourvibes]

Hi there, If you are available I we could try it now!

Thanks

[Foster]

Hi,

I’m sorry for the late, are you available now?

[fourvibes]

Hello Foester, I’m ready again!

Thanks

[Foster]

Hi,

Please give me your Teamviewer ID and password as private reply

Thanks

[fourvibes]

This reply has been marked as private.

[Foster]

Hi,

I can’t connect to your PC, Which Teamviewer version do you using? I have used this version http://take.ms/52Q8w

[fourvibes]

This reply has been marked as private.

[Foster]

Just tried but it does not work. I think problem with my Laptop, I will try with another laptop

[fourvibes]

Yes sure, now when I check versions it says I have the latest

[fourvibes]

Hi there, I was wondering if you are working on it or know something more, because last time we did teamviewer I got no answer so I don’t know.

Thanks

[Foster]

I have a problem with My PC, I can’t connect to any device via Teamviewer, So I will forward this ticket to our dev team to check. Please don’t change the password of Teamviewer.

I’m sorry I forgot to give you my message.

[fourvibes]

Dear JanStudio, a week ago we had the issue of this topic. Do you have any news about it? Bug still unfixed.

Thanks,

FV

[Harry]

Dear FV,

We are sorry because doesn’t inform you, we’ve just have vacation and we’ve just comeback.

Do you available now for us can check.

Thanks

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[fourvibes]

Dear JanStudio, in order to refresh the issue the thing was that the code: [jas_google_maps marker=”true” address=”Calle Argenteria, 7, 07001 Palma de Mallorca, Islas Baleares” z=”18″ w=”700″ h=”400″] didn’t work for us in the JanStudio theme option / WooCommerce / Product Detail Setting / Shipping & Return Content. When tried to open that page doeesn’t show up map and the window can’t be closed.

We connected with TeamViewer and you checked all the things, but after that I haven’t got an answer of what’s excatly wrong or if to wait for an update or unfixeable…

I don’t know now exactly what is the next step, waitint to hear your answer.

Thanks and have a nice day

FV

[Harry]

Hi,

I connected your TeamViewer but still don’t know what issue. Could you give me access to log your computer again.

Thanks

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[fourvibes]

Yes, are you available now?

THanks

[Harry]

Could you send me TeamViewer ID and pass?

Thanks

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[fourvibes]

This reply has been marked as private.

[Harry]

Hi FV,

You can delete exist plugin “Jas-Addon” and reinstall again to fix the issue.

Best regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[fourvibes]

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