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Home › Forums › Themes Support › Claue › Plugin Installation stuck

Topic Resolution: Resolved
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    • May 13, 2021 at 6:26 pm #41505
      annointedt
      Support Expired

      Hello

      I am installing the plugins needed for the theme and it seems stuck. Its been on 1/20 for the last hour

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    • May 13, 2021 at 10:24 pm #41507
      Harry
      Support Expired

      Hi,

      I help you installed plugins but it so slow. Which your hosting package? Please try contact to hosting support.

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • May 13, 2021 at 11:33 pm #41509
      annointedt
      Support Expired

      I have had to install plugins one by one. Now I. have tried to install demo data but its not installing

    • May 13, 2021 at 11:59 pm #41511
      Harry
      Support Expired

      Hi,

      Did you try the Duplicator i sent?

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • May 14, 2021 at 12:01 am #41512
      annointedt
      Support Expired

      yes i did

    • May 14, 2021 at 12:11 am #41514
      annointedt
      Support Expired

      Yes I did

      It was giving some fatal errors

    • May 14, 2021 at 12:12 am #41515
      Harry
      Support Expired

      Please copy the error message and ask support from hosting provider.

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • May 14, 2021 at 12:17 am #41516
      annointedt
      Support Expired

      This is the error:

      [PHP ERR][FATAL] MSG:Uncaught TypeError: decoct(): Argument #1 ($num) must be of type int, string given in /home/letusmic/public_html/installer.php:607
      Stack trace:
      #0 /home/letusmic/public_html/installer.php(607): decoct(‘u+rwx’)
      #1 /home/letusmic/public_html/installer.php(583): DUPX_Bootstrap->setPermsOnItem(‘/home/letusmic/…’, ‘u+rwx’)
      #2 /home/letusmic/public_html/installer.php(566): DUPX_Bootstrap->setPerms(‘/home/letusmic/…’, ‘u+rwx’, false)
      #3 /home/letusmic/public_html/installer.php(497): DUPX_Bootstrap->fixInstallerPerms(‘https://letuswo…’)
      #4 /home/letusmic/public_html/installer.php(1608): DUPX_Bootstrap->run()
      #5 {main}
      thrown [CODE:1|FILE:/home/letusmic/public_html/installer.php|LINE:607]

    • May 14, 2021 at 8:13 am #41519
      Harry
      Support Expired

      Can you send me cpanel account to check?

      Thanks

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • May 14, 2021 at 2:06 pm #41522
      annointedt
      Support Expired

      Hello

      I managed to get it sorted with the host. Its installed

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