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    • #41541
      RomaPopovych
      Support Expired

      Hello
      I got an unexpected problem
      There is one product hanging in the mini basket all the time, which in fact is not in the basket at all. Everyone who visits the site sees this product, but when trying to place an order with it, there is no product in the cart. The cache is cleaned but doesn’t help. What is it, and why did this product appear there?

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    • #41547
      Harry
      Support Expired

      Hi RomaPopovych,

      I check your site and see it work normal https://tppr.me/3YlId.

      Did you fix? If not please try clear cache of browser.

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #41550
      RomaPopovych
      Support Expired

      This product should not be in your shopping cart. But everyone to whom I send a link to the site sees this product, which has already been added to the cart. Browser cache cleared many times, it doesn’t help

    • #41551
      RomaPopovych
      Support Expired

      This product is visible even in incognito mode, I don’t understand where it came from

    • #41552
      Harry
      Support Expired

      I see this product on my browser, that mean all guest see this product.

      Did you set un-publish this product?

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #41559
      RomaPopovych
      Support Expired

      No, this product has been published.
      The problem is that it is seen by all site visitors right in their shopping carts, regardless of whether they added it there or not. He immediately appears there. I do not add it there, I delete it, but it is always there. All the time and for everyone

    • #41565
      Harry
      Support Expired

      Hi,

      Please go to WooCommerce > Status > Tools and try delete cache, update database.

      If issue still there, please send me admin account to check.

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

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