Home Forums Themes Support Claue Problem with website

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    • #31569

      Hi,

      Suddenly woocommerce email service has stopped. not sending automatically emails on order place, new member etc.

      Homepage is not loading, some of the images and some columns and rows are not loading at all.

      my-account page login error messages are not displaying at my-account page, they are displaying at other pages such as cart, category etc.

      Kindly look into this

       

    • #31576

      Hi,

      The issue because the theme update for new version of WooCommerce. Please update WooCommerce and other plugins on your site.

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #31616

      Hi,

      can you tell me proper way of updating woocommerce and other plugin without breaking live environment. i took a backup of complete website and db using Updraftplus, because last time i updated one plugin on woocommerce site and it broke complete site. kindly help me with this.

    • #31620

      Hi,

      Please use this plugin to backup all your live site https://wordpress.org/plugins/duplicator/ to backup all your live site content and save to your local after that try update all plugins.

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #31657

      Hi,

      i have made a copy of my current live site on same server as staging. i have updated woocommerce to latest version. when i tested complete functionality still previous errors are exist. m sending you test site link with credentials.

      url: https://thecraftables.com/test/wp-admin

      you can use same credentials for entering into wordpress dashboard.

      1. not sending automatically emails on order place, new member etc.
      2. Homepage is not loading, some of the images and some columns and rows are not loading at all
    • #31663

      Hi,

      I checked your stating site, there are so much plugins not update http://prntscr.com/nybmwu

      1. To send email you need setup your WP Mail SMTP
      2. You should update plugin Claue Addon and WP Bakery PageBuilder and i help you updated on staging site.

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

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