Home Forums Themes Support Claue Problems with the Claue theme

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    • #24098

      Hi, I have a few problems with the theme and I am hoping you can help me with them:

      • after I import the data all the pictures are missing.
      • in the shop page when I try to sort the number of columns it doesn’t work and gives me this error (Uncaught Error: No layout mode: undefined)
      • The theme loading is EXTREMELY slow which is completely unacceptable.

      I await your response urgently.

    • #24100

      Hi,

      Thank you for choosing our theme

      Sorry because inconvenience.

      1. All images are just used for preview purpose only. After you import sample data all images will be replace by place holder image because license and copyright of images

      2. Please download attach file extract and replace file in themes > claue > assets > js

      3. Could you tell me details of your hosting package running on your site? I switch to default theme (twenty seventeen) it slow too.

      Thanks

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      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #24103

      Thank you for the quick response, the column changing now works, as for the hosting package we are using hostgator hatchling.

    • #24106

      Hi,

      This hosting package for started not good for e-commerce site, we recommend use business package http://take.ms/L4iFp

      Kind regards.

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

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