Home › Forums › Themes Support › Claue › Problems with the Claue theme
- This topic has 3 replies, 2 voices, and was last updated 5 years, 8 months ago by Harry.
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August 25, 2018 at 10:24 pm #24098
Hi, I have a few problems with the theme and I am hoping you can help me with them:
- after I import the data all the pictures are missing.
- in the shop page when I try to sort the number of columns it doesn’t work and gives me this error (Uncaught Error: No layout mode: undefined)
- The theme loading is EXTREMELY slow which is completely unacceptable.
I await your response urgently.
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August 25, 2018 at 11:12 pm #24100
Hi,
Thank you for choosing our theme
Sorry because inconvenience.
1. All images are just used for preview purpose only. After you import sample data all images will be replace by place holder image because license and copyright of images
2. Please download attach file extract and replace file in themes > claue > assets > js
3. Could you tell me details of your hosting package running on your site? I switch to default theme (twenty seventeen) it slow too.
Thanks
Attachments:
You must be logged in to view attached files.Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
August 25, 2018 at 11:29 pm #24103
Thank you for the quick response, the column changing now works, as for the hosting package we are using hostgator hatchling.
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August 26, 2018 at 7:01 pm #24106
Hi,
This hosting package for started not good for e-commerce site, we recommend use business package http://take.ms/L4iFp
Kind regards.
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio
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