Home Forums Themes Support Gecko Product Add-On (File Upload) not adding to cart

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    • #18250

      We are having an issue adding items to the cart when attempting to purchase an item that has the Add-On for file upload.  this is absolutely crucial for the business model, so any help you can provide in getting this resolved is greatly appreciated.  I reached out to the Product Add-On developers for support, and they have confirmed it is a Gecko issue.

      This is the plugin:  https://woocommerce.com/products/product-add-ons/

    • #18268

      Hi,

      The issue because the plugin doesn’t support Ajax Add To Cart, you can solve by go to WooCommerce > Settings > Product > Add to cart behavior and uncheck all fields

      Best regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

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