Product Add-on

[overflowingcups]

Thank you for making this beautiful theme. For our website https://overflowingcups.com/product/philippians-16-personalized-11oz-mug/, it is important to collect people’s personalized information. That’s why I purchased Product Add-on made by woocommerce. However, even though required field is check marked, the theme allows it to be added to the shopping cart when the field filled in. It doesn’t show up on the shopping cart even when the text is entered. Woocommerce team was taking a look at the set up and suggested that I would reach out to you.

[Harry]

Hi there,

Thank you for choosing our theme and your kind words.

Please try deactivate plugin WPA WooCommerce Product Bundle. If issue still there, please send me your site login credentials and check in “Set as private reply”. We will check and help you solve problem.

Kind regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[overflowingcups]

This reply has been marked as private.

[Harry]

Hi,

I checked on your site, when enable add to cart behavior as “popup and upsell” it doesn’t support product add-on when i change add to cart behavior to “slide sidebar” in Theme Option > WooCommerce > Product Detail Settings > Add to cart behavior it work.

Kind regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[overflowingcups]

This reply has been marked as private.

[Harry]

Hi,

Please go to WooCommerce > Settings > Products > Add to cart behavior and uncheck 2 last fields http://prntscr.com/nhu7ld

Kind regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Author]

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