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Home Forums Themes Support Claue Product Bundle Error – Loomfolks

Topic Resolution: Resolved
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    • #34337
      Loomfolks
      Support Expired

      Hello Harry:

      I am trying to add product as a bundle on my website and I am facing a very major problem while doing this, problems are as mentioned below.

      1. I am not able to edit the Widget title and description.
      2. When I try to give a discount on a bundle or not my product price gets drastically lower.
      For e.g.: If I give a 10 % discount on INR 2400/-, the final price shows up as INR 1.80/-.
      Which surely doesn’t match up.
      For better understanding please refer to the image attached to this email.

      I would really appreciate your quick help on this matter.

       

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    • #34344
      Harry
      Support Expired

      Hi,

      The version of theme and plugin on your site outdated. Please update theme and update plugin Product Bundle. on your site.

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #34352
      Loomfolks
      Support Expired

      Hi Harry,

      Can please guide us on how to update the team or where to get the updates from???

      Thanks

      Naresh

    • #34354
      Harry
      Support Expired

      Hi Naresh,

      Please follow this topic to update theme http://support.janstudio.net/forums/topic/updating-the-theme/ after that go to Appearance > Install plugins to update plugin.

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #34368
      Loomfolks
      Support Expired

      Dear Harry,

      We followed the process as per the URL you have referred above … but the problem still persist.

      Please advise.

      You already have access to our back-end we request you to look into this matter at the earliest.

      Thanks

      Naresh

    • #34369
      Harry
      Support Expired

      Please go to Appearance > Install plugins and update plugins.

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #34370
      Loomfolks
      Support Expired

      Hi Harry,

      When i update the visual composer plugin i am getting the below error :

      Downloading update from http://janstudio.net/plugins/vendors/js_composer.zip…

      Unpacking the update…

      Installing the latest version…

      Removing the old version of the plugin…

      The update cannot be installed because we will be unable to copy some files. This is usually due to inconsistent file permissions. assets/vc/vc-element-icons/element-icon-separator.svg, assets/vc/vc-element-icons/element-icon-post-masonry-grid.svg, assets/vc/vc-element-icons/element-icon-progress-bar.svg, assets/vc/vc-element-icons/element-icon-wordpress.svg, assets/vc/vc-element-icons/element-icon-ninja-forms.svg, assets/vc/vc-element-icons/element-icon-message-box.svg, assets/vc/vc-element-icons/element-icon-doughnut-chart.svg, assets/vc/vc-element-icons/element-icon-woo-commerce.svg, assets/vc/vc-element-icons/element-icon-vc-logo.svg, assets/vc/vc-element-icons/element-icon-facebook.svg, assets/vc/vc-element-icons/element-icon-category.svg, assets/vc/vc-element-icons/element-icon-layer-slider.svg, assets/vc/vc-element-icons/element-icon-media-masonry-grid.svg, assets/vc/vc-element-icons/element-icon-my-shortcode.svg, assets/vc/vc-element-icons/element-icon-google-fonts.svg, assets/vc/vc-element-icons/element-icon-revolution-slider.svg, assets/vc/vc-element-icons/element-icon-raw-js.svg, assets/vc/vc-element-icons/element-icon-widget-sidebar.svg, assets/vc/vc-element-icons/element-icon-contact-form-7.svg, assets/vc/vc-element-icons/element-icon-row.svg, assets/vc/vc-element-icons/element-icon-gravity-forms.svg, assets/vc/vc-element-icons/element-icon-line-chart.svg, assets/vc/vc-element-icons/element-icon-single-image.svg, assets/vc/vc-element-icons/element-icon-hover-box.svg, assets/vc/vc-element-icons/element-icon-excerpt.svg, assets/vc/vc-element-icons/element-icon-posts-slider-2.svg, assets/vc/vc-element-icons/element-icon-image-gallery.svg, assets/vc/vc-element-icons/element-icon-separator-with-text.svg, assets/vc/vc-element-icons/element-icon-faq-toggle.svg, assets/vc/vc-element-icons/element-icon-media-grid.svg, assets/vc/vc-element-icons/element-icon-twitter.svg

      Plugin update failed.
      Plugin not activated. A higher version of Visual Composer is needed for this theme. Please update the plugin.

       

      Please Advise

    • #34371
      Harry
      Support Expired

      Hi,

      Please go to your FTP > wp-content > plugins and remove folder “js_composer” and try again.

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #34372
      Loomfolks
      Support Expired

      Hi Harry,

      I renamed the folder to ““js_composer-old” but the problem now is i am not able to see the Appearance > Install plugins and update plugins.

      Please advice

      Naresh

    • #34373
      Harry
      Support Expired

      Hi Naresh,

      Please click on Begin Install plugin https://prnt.sc/prkwgd

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #34374
      Loomfolks
      Support Expired

      Hi Harry.

      When i click on the Begin Install i get the following MSG :

      “Sorry, you are not allowed to access this page”

      Please Advice

      Naresh

    • #34375
      Harry
      Support Expired

      Hi Naresh,

      I see plugin installed on your site. Is the issue solved?

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #34384
      Loomfolks
      Support Expired

      Hi Harry,

      Thanks for the help. The problem got solved. Appreciate your support and Help.

      Cheers

      Naresh

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