Home Forums Themes Support Claue Product page problem

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    • #43099

      Hello,

       

      I have a problem in my product page , I am not able to see the images of the galerie , when click on it

      for example :

      Cadeirão / Poltrona Velvet

      The main image its not showing

       

      Thank you very much

       

      • This topic was modified 1 year, 12 months ago by Harry.
      • This topic was modified 1 year, 12 months ago by Harry.
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    • #43104

      Hi Jennifer,

      Can you send me admin account to check?

      Btw, your support expired. Please renew your support at https://themeforest.net/downloads

      Thank and regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #43113

      Hi,

      I see error js on plugins whatsapp for wordpress and yith dynamic pricing and discounts https://tppr.me/PS8Ch

      Please try deactivate these plugins and check again.

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #43114

      Hello,

       

      Thank you for your repy

      I desactivate them and flush cahe but problem still continue

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    • #43117

      Hi,

      I check in this option of Autoptimize the issue resolved https://tppr.me/j2aVU.

      Btw, please renew your support at https://themeforest.net/downloads.

      Thank and regards!

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #43118

      I am receiving this error message :

      Olá!

      A partir do WordPress 5.2 existe uma funcionalidade que detecta quando um tema ou um plugin causa um erro fatal, e que notifica com este email automático.

      Neste caso, o WordPress encontrou um erro num dos seus plugins, Claue Addons.

      Em primeiro lugar, visite o seu site (https://biucosmetics.pt/) e verifique se existem problemas visíveis. De seguida, visite a página onde o erro foi identificado (https://biucosmetics.pt/wp-admin/post.php?post=376479&action=edit) e procure novamente por problemas visíveis.

      Por favor, peça ajuda ao seu fornecedor de alojamento para investigar um pouco mais este assunto.

      Se o site não estiver funcional e não for possível aceder ao painel de administração como é habitual, o WordPress tem agora um “modo de recuperação”. Este modo permite aceder em segurança ao painel para poder investigar o problema.

      https://biucosmetics.pt/new-login/?action=enter_recovery_mode&rm_token=3sSZQoQEUao42qfwNabVOV&rm_key=PFYdWLjIXidhgHa43xVF32

      Para manter o site em segurança, esta ligação vai expirar em 1 dia. Não se preocupe, se o erro ocorrer de novo após esta ligação expirar, receberá uma nova por email.

      Ao procurar ajuda sobre este problema, poderão ser-lhe pedidas algumas das seguintes informações:
      WordPress versão 5.9.3
      Tema actual: Claue Child (versão 1.5.8.1563526520)
      Plugin actual: Claue Addons (versão 1.2.6)
      PHP versão 7.4.28

       

      Detalhes do erro
      ================
      Um erro do tipo E_ERROR foi causado na linha 526 do ficheiro /home/biucosmetics/public_html/wp-content/plugins/claue-addons/includes/currency/init.php. Mensagem de erro: Uncaught Error: Call to a member function get_currency() on null in /home/biucosmetics/public_html/wp-content/plugins/claue-addons/includes/currency/init.php:526
      Stack trace:
      #0 /home/biucosmetics/public_html/wp-includes/class-wp-hook.php(309): Claue_Addons_Currency::jas_currency_raw_woocommerce_price(15.59)
      #1 /home/biucosmetics/public_html/wp-includes/plugin.php(189): WP_Hook->apply_filters(15.59, Array)
      #2 /home/biucosmetics/public_html/wp-content/plugins/woocommerce/includes/wc-formatting-functions.php(591): apply_filters(‘raw_woocommerce…’, 15.59, ‘15.59’)
      #3 /home/biucosmetics/public_html/wp-content/plugins/multibanco-ifthen-software-gateway-for-woocommerce/class-wc-ifthen-webdados.php(523): wc_price(15.59)
      #4 /home/biucosmetics/public_html/wp-admin/includes/template.php(1395): WC_IfthenPay_Webdados->multibanco_order_metabox_html(Object(WP_Post), Array)
      #5 /home/biucosmetics/public_html/wp-admin/edit-form-advanced.php(681): do_meta_boxes(Object(WP_Screen), ‘side’, Object(WP_Post))
      #6 /home/biucosmetic

    • #43119

      Hi Jennifer,

      Please go to file wp-config.php in root folder and the code

      define( 'WP_DEBUG', true );

      Change to

      define( 'WP_DEBUG', false );

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

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