Home Forums Themes Support Gecko Promotion Banner – Word Responsiveness on Mobile

Topic Resolution: Resolved
Viewing 9 reply threads
  • Author
    Posts
    • #10065

      Hi,

      I’ve set-up some promotion banners on my front page, on some mobile devices the text strings do not adjust and disappear off the edge of the Banner in portrait.  This only happens on some devices and sometimes can be rectified by putting the device into landscape and then back to portrait this then adjusts the size of the text correctly, on other devices this does not fix the issue.  Could you let me know how I can rectify this.

      Thanks

    • #10086

      Hi,

      This is what I can see on iPhone 5 http://take.ms/GhUcn it looks good. Could you please take some screenshot to explain more about this issue?

      Thank you

    • #10097

      Hi,

      This is what it looks like on a Samsung Galaxy Tab, plus I’ve seen this on some iPhones.

      Thanks

      Attachments:
      You must be logged in to view attached files.
    • #10099

      Hi,

      I saw it, could you please provide me a temporary admin account to fix this issue?

    • #10158

      Hi,

      I have created you an admin, let me know how I can send the details to you privately.

      Thanks

    • #10177

      Hi,

      Is your issue is Instagram Feed?

      You can send private reply for us by check in this http://take.ms/Y0u3l

      Best regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #10178
      This reply has been marked as private.
    • #10196

      Hi,

      You can add custom css in JanStudio > Theme Option > General Layout > Custom CSS to fix

      @media only screen and (min-width: 737px) and (max-width: 1024px) {
      .jas-promotion h3, .jas-promotion h4 {
      white-space: normal;
      }
      }

      Best regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #10240

      Hi,

      Thanks, this code seems to have work, I had to reduce the min-width to 375px for some iPhones.

      Thanks for your support.

    • #12654

      Hi there,

      I have a similar problem. The text of the promotion bar in the mobile version is not mobile friendly and does not appear correctly. Could please help us with that?

      Best wishes,
      Paulius

      Attachments:
      You must be logged in to view attached files.
      • #12668

        Hi Ryteirvakare,

        Could you send us your site link. We need to closer check before give you solution.

        Thanks

        Harry
        Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

        • #12686
          This reply has been marked as private.
          • #12689

            Hi Ryteirvakare,

            You can fix by add custom css in Claue > Theme Option > General Layout > Custom CSS

            @media only screen and (max-width: 414px) {
            .jas-promotion h3 { font-size: 28px !important; line-height: 1 !important;margin-bottom: 15px !important;}

            .jas-promotion h4 { font-size: 16px !important; line-height: 1 !important;margin-bottom: 20px !important;}
            }

            Best regards

             

            Harry
            Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

Viewing 9 reply threads

You must be logged in to reply to this topic.