Home Forums Themes Support Claue Row Display Issue

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    • #20297

      Hi, I am having a strange issue. On the home page, I am having 3 items in a row which contains 2 promotion banners and one simple product (timer product) just like in the claue demo in http://janstudio.net/claue/demo/home-3/. But in my case, it is not displaying correctly. The last promotion banner is appearing very small and is getting displayed on the next row leaving a blank space behind. Also, the countdown timer product is appearing larger than the promotion banner items.  The issue is only with the desktop,  on mobile, it is working fine.

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    • #20313

      Hi,

      Sorry to keep you wait. I’ve tried to login your store to check the issue, but I can’ edit the page. It shows 500 Internal Server Error when I editing. Could you please check again?

    • #20315

      Please check now

    • #20317

      The problem was solved, next time if you check this option http://take.ms/52×13 please setting the Time Schedule for sale product here http://take.ms/a5eXH

    • #20318

      Can you please tell me what was the issue so next time i can solve it by myself?

    • #20319

      I have mentioned the reason above, are you clear the problem?

    • #20320

      Yes problem is fixed

    • #20329

      Hi,. It doesn’t solve my problem fully. When the timer is expiring it is again becoming small previously this wasn’t the case it was working fine even if i have checked the option in the product and hadn’t set the timer. I want a permanent fix for this.

    • #20408

      No response?? I think  have purchased the support for this theme this is really disappointing

    • #20435

      Hi,
      We are so sorry for the late response. We are finding the solution to fix this issue, please kindly stay tuned.

    • #20438

      I have fixed the problem for you once again, please check.

    • #20534

      Hi this problem is fixed but the timer is showing “Incorrect Remaining days” on the homepage. I have set the schedule for 3 days but on home page it is showing only 1 day left. I have checked my server time and timezone and it is correct. Can you figure out the issue?

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