Home › Forums › Themes Support › Gecko › sale products, newest products, top purchased products not shown
- This topic has 13 replies, 2 voices, and was last updated 7 years, 8 months ago by Harry.
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April 1, 2017 at 6:18 pm #2764
Hi,
I think the products page builder doesn’t work well. It doesn’t show the top purchased, sale or new products, just normally the products. Could you check it for me?
http://cascara.hu/szabokalyha/akcios-termekek/ – sale products, but shows product randomly, not sales
http://cascara.hu/szabokalyha/ujdonsagok/ – shows all products, not only new
http://cascara.hu/szabokalyha/legnepszerubb-termekek/ – top purchased products (I made purchases, but it shows product randomly, not those)
Thanks a lot,
Regina
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April 1, 2017 at 11:14 pm #2772
Hi,
I checked your site this is problem with WooCommerce.
I try WooCommerce’s short code in your site https://docs.woocommerce.com/document/woocommerce-shortcodes/ it display wrong too.
http://cascara.hu/szabokalyha/wp-admin/post.php?post=3296&action=edit
Maybe it problem because PHP version on your site http://cascara.hu/szabokalyha/wp-admin/admin.php?page=wc-status
Can you try upgrade PHP on your server to 5.6 or higher
I checked and saw you are using our theme for 2 different projects, as policy of Envato https://themeforest.net/licenses/standard you only can use one license for one project, so you should purchase another license and new project.
Thank & best regards!
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
April 1, 2017 at 11:50 pm #2776
ok thanks, you can try upgrade PHP version, if still have problem let us know.
Regards
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
April 3, 2017 at 2:19 am #2780
Hi,
I bought two licences, I use your theme on two sites (both of them is still not live).
I tried the higher php versions, and it doesn’t solve the problem. I can not ask support for this from the Woo, cos I don’t use paid extensions. I bought your theme with all of these. As I can see it doesn’t work well on your demo site either: http://janstudio.net/gecko/fashion/shop-left-sidebar/ (sale products – the ribbon… is not on sale). So it’s not only my problem, not php problem, I think it’s the problem with the compatibility of your theme and WooCommerce. Please, help to solve it.Thanks
Regina
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April 3, 2017 at 8:57 am #2785
Hello,
I switch to default theme “Twenty Seventeen” and “StoreFront” it display same as our theme, the page you see on our demo not sale page i think this problem of WooCommerce. can you check your config, sorry i don’t know your language so can’t understand your config.
Best regards
- This reply was modified 7 years, 8 months ago by Harry.
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
April 3, 2017 at 1:37 pm #2788
Hi Harry,
Here, what I was talking about is that in the widgets the sales products are not good either: http://janstudio.net/gecko/fashion/shop-left-sidebar/ – in the left sidebar. I know that the page itself is not for sale products.
I changed the language of the site back to English, cos I’m sorry, I don’t know what should I check…
Thanks a lot,
Regina
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April 3, 2017 at 2:11 pm #2789
Hi Regina
1. I see problem, it’s widget of WooCommerce. So we have to report this issue to WooCommerce
2. I added sample at this page http://cascara.hu/szabokalyha/akcios-termekek/
– Copy shortcode from WooCommerce https://docs.woocommerce.com/document/woocommerce-shortcodes/
– Switch theme to default theme of WooCommerce in Appearance “StoreFront” and check your front end
You can check with other shortcode:
[recent_products per_page=”12″ columns=”4″]
[best_selling_products per_page=”12″]
I think it problem with WooCommerce and we have to report the issue for them.
Best regards
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
April 3, 2017 at 2:18 pm #2790
Hi Harry,
Okey, so will you report it? As I’m just a normal user, I checked it on WooCommerce, but I can not ask for support… 🙁
Regina
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April 3, 2017 at 2:21 pm #2791
yes, i will report. You can report too at https://wordpress.org/support/plugin/woocommerce/
Best regards
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
April 3, 2017 at 3:18 pm #2793
Thanks a lot, Harry. I will report too, maybe then two request can reach solution easier. 🙂
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April 10, 2017 at 3:44 am #2985
Hi, did you get any answer from Woocommerce?
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April 10, 2017 at 9:16 am #2988
We didn’t get answer from WooCommerce. Did you get answer?
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
April 10, 2017 at 2:58 pm #3003
No, not yet. 🙁
Btw, I wanted to change the theme to the child theme, and then it changes the widgets, so doesn’t use what I already adjusted. It should use it, shouldn’t it?
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April 10, 2017 at 3:00 pm #3005
Hi,
This a problem of WordPress, we have same issue with you when activate child theme.
We have to rearrange widgets.
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio
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