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Home Forums Themes Support Claue Sample Data is not being Imported

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    • #43071
      areez
      Support Expired

      Hello,

      I have tried to install the sample data by going to Clau > Theme Options > Import Sample Data

      I have installed all the plugins, connected my Envato account using a token, and tried both Elementor & Visual Composer options, however, after clicking on the Import button, a dialogue box appears that says, Import done!!! In all instances, I waited for almost an hour, but there is no import data. I also tried clearing the cache, but unfortunately no luck!

      Please help.

       

    • #43072
      Harry
      Support Expired
      This reply has been marked as private.

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #43073
      areez
      Support Expired

      Hello Harry,

      Thanks for your quick response.

      I have tried option one by using wp reset plugin as well as installing fresh WP and have tried to import sample data. But again, it didn’t work.

      Regarding option#2, as our site is running on digitalocean openlitespeed vps image for wp, therefore, uploading the duplicator plugin’s backup files conflicts with the existing db. In this case, could you please share with me your site backup files again which is created using WPVivid Backup plugin? I guess those backup files will work due to the fact that WPVivid plugin can restore backup on an existing WP installation.

      Thanks.

    • #43074
      Harry
      Support Expired
      This reply has been marked as private.

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

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