Home › Forums › Themes Support › Claue › Screen goes black when clicking on bag icon
- This topic has 7 replies, 2 voices, and was last updated 5 years, 6 months ago by Harry.
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AuthorPosts
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November 11, 2018 at 1:09 pm #26515
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November 11, 2018 at 6:07 pm #26532
Hi,
It have issue conflict js on your site http://prntscr.com/lgxqqn
Failed to execute ‘postMessage’ on ‘DOMWindow’: The target origin provided (‘https://js.stripe.com’) does not match the recipient window’s origin (‘https://….net’).
Please try deactivate plugin stripe. or contact with stripe plugin author.
Regards
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
November 12, 2018 at 3:35 pm #26561
Hello and thank you for your response.
I have deactivated and then deleted the Stripe plugin and the issue still persists. Do you have any idea what else it might be?
Thank you.
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November 12, 2018 at 6:55 pm #26583
Could you try deactivate plugin one by one, if issue still there please go to Theme Option > WooCommerce > Product Detail Settings > Add to cart behavior > Slide sidebar.
Regards
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
November 13, 2018 at 4:49 am #26599
Hello,
One by one I have deactivated, then tested the issue, then reactivated every plugin and the problem persists. I appreciate the option to turn off the Upsells Popup but it it a powerful theme feature that I would like to use and so far it doesn’t seem to be an issue with the plugins. Can this be addressed?
Thank you.
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November 13, 2018 at 11:00 am #26611
Could you try deactivate all plugins and just activate Woocommerce and check again i check on my local with recommend plugins activate it still work well http://take.ms/5LKnl
Regards
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
November 13, 2018 at 1:26 pm #26613
I did this and see what you are referring to. If I deactivated every plugin individually and still have the problem, does this mean that there are more than one plugin causing the problem?
Thanks for any information.
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November 13, 2018 at 4:13 pm #26614
Hi cambeetle,
Yes, I’m not sure but we have to check every way.
Regards
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio
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