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  • This topic has 153 replies, 2 voices, and was last updated 4 years ago by Harry.
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    • #37763
      webbossin
      Support Expired

      Hello,

      we buy this them and install also but them not show on page

      url

      https://greetsnmeets.in/wp/

       

      Them

      https://themeforest.net/item/claue-clean-minimal-woocommerce-theme/18929281

       

      Thank you

      Ketan G

      • This topic was modified 4 years, 3 months ago by Harry.
    • #37765
      Harry
      Support Expired

      Hi,

      I check your site, the issue because you not install plugin before install sample data. I activate plugin and it now work.

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #37766
      webbossin
      Support Expired

      Hello,

      Thank you for quick reply

      we want to set home page 7

      https://greetsnmeets.in/wp/home-7/

      but set video banner also 4 video set in home page banner  not image

      how we set ?

      pleas explain

       

      Thank you

      Ketan G

       

       

    • #37768
      Harry
      Support Expired

      Hi Ketan,

      1. Please remove short code https://prnt.sc/tpljbx and edit 1st row and set layout full width and full height https://prnt.sc/tplhxl

      2. Insert video link https://prnt.sc/tplftn

      3. I’m sorry it not support add video to banner. it only way add 4 banners and link to video. https://prnt.sc/tpljnc

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #37773
      webbossin
      Support Expired

      Hello,

      where edit option ??

    • #37774
      webbossin
      Support Expired

      Hello,

      Pleas check attachment

      Attachments:
      You must be logged in to view attached files.
    • #37776
      webbossin
      Support Expired

      Hello,

      Want to add 4 video link in banner  < video >

       

    • #37785
      Harry
      Support Expired

      Please edit page > edit by elementor and do it.

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #37811
      webbossin
      Support Expired

      Hello,

       

      Please check tow attachment error

       

      Thank You

      Ketan G

       

       

       

      Attachments:
      You must be logged in to view attached files.
    • #37814
      Harry
      Support Expired

      Hi,

      I fixed the issue by change margin-top from -60px to 0 https://prnt.sc/tqmayc

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #37817
      webbossin
      Support Expired

      Hello,

      Want to add font as on demo site

      Home 3

      also lease check attachfile

       

      Thank you

      Ketan G

      Attachments:
      You must be logged in to view attached files.
    • #37823
      Harry
      Support Expired

      Hi,

      When you replace place holder images with real image the box size will fit size of image.

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #37828
      webbossin
      Support Expired

      Hello,

       

      We add video on banner but sound off but orignal video sound on

      https://greetsnmeets.in/wp/

      Orignal video

       

      How we change fount for all website

      Thank You

      Ketan G

       

    • #37829
      webbossin
      Support Expired

      Hello,

      Please check attachment

      Please reply quick we want to finished this site next 10 days

      Want to buy another them also

       

      Thank you

      Ketan G

      Attachments:
      You must be logged in to view attached files.
    • #37831
      Harry
      Support Expired

      Hi,

      1. I check on Elementor team they said the browser auto disable sound https://github.com/elementor/elementor/issues/8402

      2. You can edit in Claue > Theme Option > Header > Header Left Content and Center Promo Text.

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #37840
      webbossin
      Support Expired

      Hello,

      Want to allow product page like
      https://greetsnmeets.in/wp/product/asos-ridley-high-waist/

      Want to add OUR COLLECTIONS images ‘
      How we can add OUR COLLECTIONS Images

      Thank You

      Ketan G

    • #37844
      Harry
      Support Expired

      Please add more code to fix issue number 2 in Gecko > Theme Option > General Layout > Custom CSS

      .wc-single-1 .wc-tab {
      	padding: 35px 0;
      }

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #37846
      Harry
      Support Expired

      Hi Ketan,

      Sorry i answer wrong topic on prev reply

      1, Please go to Theme Option > WooCommerce > Product Detail Settings > Thumbnail position > Outside https://prnt.sc/tr9x3s

      2. Can you explain more the issue of OUR COLLECTIONS

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #37857
      webbossin
      Support Expired

      Hello,

      Please check attachment

       

      Attachments:
      You must be logged in to view attached files.
    • #37859
      Harry
      Support Expired

      You only can link to categories of product by use Image & Text element and link to category https://prnt.sc/trt2at

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #37860
      webbossin
      Support Expired

      Hello,

      I think you show me another one

      Please check attachment

       

      Attachments:
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    • #37862
      Harry
      Support Expired

      It only way I suggest you. It can’t show as products.

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #37863
      webbossin
      Support Expired

      Hello,

       

      Please check attachment

       

       

      Attachments:
      You must be logged in to view attached files.
    • #37865
      Harry
      Support Expired

      Hi,

      Please go to Appearance > Menu and change Menu

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #37867
      webbossin
      Support Expired

      Hello,

      How we  add image in Display your lookbook with grid + slider in this page

      Lookbook


      Orignal – last slider

      Lookbook

       

       

       

       

       

    • #37868
      Harry
      Support Expired

      Hi,

      Please follow our document to create pin http://janstudio.net/claue/document/#creating-lookbook and create collection to show as grid or slider http://janstudio.net/claue/document/#creating-lookbook-collection

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #37869
      webbossin
      Support Expired

      Hello,

      Please check attachment

       

       

      Attachments:
      You must be logged in to view attached files.
    • #37872
      Harry
      Support Expired

      Hi,

      Please add shortcode for each tab

      [claue_addons_products category="actors" limit="4" columns="3" issc="1" flip="true"]

      and change category in short code as slug of category https://prnt.sc/tss0xb

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #37878
      webbossin
      Support Expired

      Hello,

      In OUR COLLECTIONS

      we add shortcode for each tab but still when we click on tab product not change

      Please check

    • #37882
      Harry
      Support Expired

      Sorry i wrong.

      The correct short code like this

      [products category="actors" limit="4" columns="4"]

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #37891
      webbossin
      Support Expired

      Dear Team

       

      Please check attachment

       

       

      Attachments:
      You must be logged in to view attached files.
    • #37900
      Harry
      Support Expired

      Hi,

      I’m sorry the tab only support show “Sale, Best Seller, Featured and Top Rate Products” The product vy category not work.

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #37902
      webbossin
      Support Expired

      Hello,

      Sorry but in them not mentioned

      Also please check in your original them OUR PRODUCTS

      http://janstudio.net/claue/demo/home-3/#1478879861627-0ad781d5-62a6

       

      My client wants that any how

      We just change tab name and as per you send short code we add in every product

      In home page OUR COLLECTIONS not working properly

       

      Awaiting reply

       

       

       

       

    • #37904
      Harry
      Support Expired

      Sorry again,

      Please change shortcode to

      [claue_addons_products display="cat" cat_id="172" limit="4" columns="3" issc="1"]

      and change 172 with your category ID number https://prnt.sc/tu79rg

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #37917
      webbossin
      Support Expired

      Hello,

      I add one video in this product but video not show

      Katrina Kaif

      The video should open in the same block, not on the pop up window.

      is it possible ??

      Awaiting reply

    • #37918
      Harry
      Support Expired

      I’m sorry our theme not support video in the same block with main image, it show video in popup.

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #37919
      webbossin
      Support Expired

      Hello,

      Ok

      we add video Thumbnail Link

      But popup video not show
      Please check below link

      Katrina Kaif

    • #37920
      Harry
      Support Expired

      The video link only support for Vimeo and Youtube. If you use video on your site, please change to Self Hosted video https://prnt.sc/tuvqt4

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #37924
      webbossin
      Support Expired

      Hello,

      Hello,

      1. Want to add more video in product page how is it possible ?
      2. from product page Remove – Size Guide Delivery & Return
      3. From product page – Remove – Revieew
      4. RELATED PRODUCTS replace YOU MAY ALSO LIKE
        Please check attachment

      Awaiting reply

       

       

      Attachments:
      You must be logged in to view attached files.
    • #37927
      Harry
      Support Expired

      Hi,

      1. I’m sorry our theme only support show 1 video

      2. To remove Shipping & Return please go to Theme Option > WooCommerce > Product Detail Settings > Shipping Content and remove content

      3. Please go to WooCommerce > Settings > Products > Enable review > uncheck “Enable Product Review”

      4. To show “You May Also Like” you should add Up-sells Product https://prnt.sc/tv3iiz

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #37963
      webbossin
      Support Expired

      Hello,

      Where is option

      4. To show “You May Also Like” you should add Up-sells Product https://prnt.sc/tv3iiz

      Please check attachment

      Attachments:
      You must be logged in to view attached files.
    • #37965
      Harry
      Support Expired

      Hi,

      When you add upsell products the section “You May Also Like” will appear.

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #37966
      webbossin
      Support Expired

      Hello,

      Why you not understand when we said every first time

      We want replace this word RELATED PRODUCTS to You May Also Like

      we don’t want add any upsells products

      Please check attachment

       

      Attachments:
      You must be logged in to view attached files.
    • #37970
      Harry
      Support Expired

      You can change the text by use Loco Translate plugin http://support.janstudio.net/forums/topic/theme-translation/

      When create new language to translate please choose English-US and find the text to translate.

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #37971
      webbossin
      Support Expired

      Hello,

      As you mention we try this but in browser not show any auto disable option

      1. I check on Elementor team they said the browser auto disable sound https://github.com/elementor/elementor/issues/8402

      We upload this video on server and that link put in home page banner

      Original link video audio on

      On home page video audio off
      https://greetsnmeets.in/wp/

       

      Please check and reply

       

       

    • #37981
      Harry
      Support Expired

      Hi,

      The Elementor support team said that browser auto turn off audio sound when you use video background. If you want enable sound please try embed video not use add background.

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #37986
      webbossin
      Support Expired

      Hello,

      How we add embed video in banner ?

       

    • #37987
      Harry
      Support Expired

      1. Open your youtube video, click on embed and copy code.

      2. Edit the row in Elementor and add HTML element and paste YouTube embed code.

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #37997
      webbossin
      Support Expired

      Hello,

      We want add some icon for popup video in all product page, We trying to add but this show in tab we need to add icon for video after product image please check below link

      Katrina Kaif

      Please check attachment also

       

       

       

    • #37998
      webbossin
      Support Expired

      Please check attachment also

      Attachments:
      You must be logged in to view attached files.
    • #38005
      Harry
      Support Expired

      Hi,

      Please copy file layout-1.php in claue > core > libraries > vendors > woocommerce > templates > extras > single to claue-child > woocommerce > extras > single

      and add code show icon below line 69.

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #38027
      webbossin
      Support Expired

      Hello,

      I am trying as per your below suggestion
      1. Open your youtube video, click on embed and copy code.
      2. Edit the row in Elementor and add HTML element and paste YouTube embed code.

      We add below code but we want to add our video link in this iframe

      <iframe width=”560″ height=”315″ src=”https://www.youtube.com/embed/SAcpESN_Fk4” frameborder=”0″ allow=”accelerometer; autoplay; encrypted-media; gyroscope; picture-in-picture” allowfullscreen></iframe>

      After adding below link in iframe banner not work with link

      https://greetsnmeets.in/wp/video/5.mp4

      we replace with youtube link with our like

       

      Awaiting reply

       

       

       

       

       

    • #38031
      Harry
      Support Expired

      Hi,

      Please try code

      <iframe width="1920" height="600" src="https://greetsnmeets.in/wp/video/5.mp4" frameborder="0" allow="accelerometer; autoplay; encrypted-media; gyroscope; picture-in-picture" allowfullscreen></iframe>

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #38034
      webbossin
      Support Expired

      Hello

      Can you please send scrn short for below as you mentioned

      Please copy file layout-1.php in claue > core > libraries > vendors > woocommerce > templates > extras > single to claue-child > woocommerce > extras > single

      and add code show icon below line 69.

    • #38036
      Harry
      Support Expired

      Please add below ?> and above https://prnt.sc/txqias

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #38037
      Harry
      Support Expired

      Please try new file.

      Kind regards

      Attachments:
      You must be logged in to view attached files.

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #38039
      Harry
      Support Expired

      Sorry the new file not for your site and your issue

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #38042
      webbossin
      Support Expired

      Hello,

      Can you please tell where is option in browser as you mention in below so we can check our end


      The Elementor support team said that browser auto turn off audio sound when you use video background. If you want enable sound please try embed video not use add background.

    • #38045
      Harry
      Support Expired

      Hi,

      This answer from Elementor plugin author team https://github.com/elementor/elementor/issues/8402 i think all browser have same issue.

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #38068
      webbossin
      Support Expired

      Hello,

      Where is the this class

      elementor-background-video-hosted elementor-html5-video

      Want to change this class code

      <video class=”elementor-background-video-hosted elementor-html5-video” autoplay=”” muted=”” playsinline=”” loop=”” src=”https://greetsnmeets.in/wp/video/10.mp4&#8243; style=”width: 1348px;height: 500px;”></video>

       

    • #38069
      Harry
      Support Expired

      Hi,

      This code generate by plugin Elementor. You have to edit core code of Elementor in plugins > elementor > includes > elements > section.php

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #38074
      webbossin
      Support Expired

      Hello,

       

      Can you please mention correct location for below with scrn short

      You have to edit core code of Elementor in plugins > elementor > includes > elements > section.php

    • #38076
      Harry
      Support Expired

      Hi,

      Please check https://prnt.sc/tzdule or https://prnt.sc/tzdv2e

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #38077
      webbossin
      Support Expired

      Hello,

      Can you please send full Path ?

    • #38081
      Harry
      Support Expired

      The full path is your site root folder > wp-content > plugins > elementor > includes > elements > section.php

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #38084
      webbossin
      Support Expired

      Hello,

      When we removed mute option from bellow code that time video not play on background banner after some time play when we change the browser tab

      Please check

      https://greetsnmeets.in/wp/

       

       

       

    • #38089
      Harry
      Support Expired

      Hi,

      i’m not sure but please try remove “muted” text

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #38118
      webbossin
      Support Expired
      This reply has been marked as private.
    • #38120
      Harry
      Support Expired

      Hi,

      You forgot install some plugins. Please go to Appearance > Install plugin https://prnt.sc/u1gviq

      I recommend use plugin Duplicator to backup and restore your site that will help you move site and keep all your work.

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #38121
      webbossin
      Support Expired

      Hello,

      Please check attachment

      why elementor not working

       

      Attachments:
      You must be logged in to view attached files.
    • #38123
      webbossin
      Support Expired

      For this domain

      https://greetsnmeets.in/wp/

      Elementor not working

       

    • #38126
      webbossin
      Support Expired

      Hello,

      Elementor working now

      Please check attachment

       

      Attachments:
      You must be logged in to view attached files.
    • #38128
      Harry
      Support Expired

      Hi,

      Please go to Appearance > Widgets > Footer #5 to change the text.

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #38155
      webbossin
      Support Expired

      Hello,

      Please find attachment

      Attachments:
      You must be logged in to view attached files.
    • #38157
      Harry
      Support Expired

      Hi,

      Please go to Products > Attributes and create new Attribute name Brand.

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #38175
      webbossin
      Support Expired

      Hello,

      I create brand and add for this products

      Katrina Kaif

      But in shop page in filter Brand not sow

      https://starz4u.com/wp/shop/

       

       

    • #38176
      Harry
      Support Expired

      Hi,

      Please go to Appearance > Widget > Add YITH Ajax Filter to WooCommerce Filter Sidebar and use attribute as brand.

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #38177
      webbossin
      Support Expired

      Hello,

      Please check attachment want to change both page in Shop and About us pages

       

       

       

      Attachments:
      You must be logged in to view attached files.
    • #38179
      Harry
      Support Expired

      Hi,

      1. On shop page please change in Theme Option > WooCommerce > General Settings

      2. On about us page, please edit this page scroll down to Page Layout Option and change sub title.

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #38183
      webbossin
      Support Expired

      Hello,

      1 – Please check attachment

      2 – fro check out page – https://starz4u.com/wp/checkout/  want to add some text from BILLING DETAILS and add some text after form  and remove  SHIP TO A DIFFERENT ADDRESS?

      3 – on same page after Place order want to some text with icon
       

       

       

      Attachments:
      You must be logged in to view attached files.
    • #38186
      Harry
      Support Expired

      Hi,

      1. Please add custom code in Claue > Theme Option > General Layout > Custom CSS

      .cart__popup-action a.button:first-child, .cart__popup h3.cart__popup-related-title, .cart__popup .jas-row {display: none}

      2. Please try these plugins https://wordpress.org/plugins/woo-checkout-field-editor-pro/ or https://wordpress.org/plugins/woo-checkout-regsiter-field-editor/

      3. Please go to Theme Option > WooCommerce > Cart & Checkout Settings > Checkout Settings and add your custom HTML

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #38187
      webbossin
      Support Expired

      Hello,

      Please find attachment

       

       

       

      Attachments:
      You must be logged in to view attached files.
    • #38189
      webbossin
      Support Expired

      Hello,

       

      Please check attachment

      For check out page – https://starz4u.com/wp/checkout/

      Attachments:
      You must be logged in to view attached files.
    • #38196
      Harry
      Support Expired

      Hi,

      1. The please go to Appearance > Widget > Brand Filter > and change query type https://prnt.sc/u4mz4i

      2. Please go to WooCommerce > Settings > Shipping >Shipping option > Force shipping to customer billing address https://prnt.sc/u4mztw

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #38202
      webbossin
      Support Expired

      Hello,

      Please find attachment

       

       

      Attachments:
      You must be logged in to view attached files.
    • #38210
      Harry
      Support Expired

      Hi,

      i check your site and still see price filter after click on brand https://prnt.sc/u4vsuw did you fix?

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #38227
      webbossin
      Support Expired

      Hello,

      Please find attachment

       

      Attachments:
      You must be logged in to view attached files.
    • #38229
      Harry
      Support Expired

      Please go to Claue > Theme Option > WooCommerce > Product Listing Settings > Enable Attribute On List abd uncheck.

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #38230
      webbossin
      Support Expired

      Hello,

      1-  Want to change name Brand to Category

      2 – About us page images in 2 row how is it possible

      3 – Want to add text below all product pic like
      Ali Zafar
      Actor – Bollywood

      4 – In Shop page change title name Product to Celebrity

       

    • #38234
      webbossin
      Support Expired

      Please check attachment

      Attachments:
      You must be logged in to view attached files.
    • #38236
      Harry
      Support Expired

      Hi,

      1. Please go to Appearance > Widgets > WooCommmerce Filter Sidebar > Change title widget from Brand to Category

      2. Please set full width row and change to 8 column per row

      3. I’m not clear this, please explain more

      4. Please add below code to claue-child > functions.php

      add_filter( 'woocommerce_page_title', 'woo_shop_page_title');
          function woo_shop_page_title( $page_title ) {
              if( 'Shop' == $page_title) {
                  return "Your Replacement Title Here";
              }
          }

      5. Please go to Appearance > Widget > WooCommerce Filter Sidebar and change filter type Or to And.

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #38238
      webbossin
      Support Expired

      Hello,

      Want to show 2 row in mobile only

      2. Please set full width row and change to 8 column per row

       

      Where exactly this option

      4. Please add below code to claue-child > functions.php

       

    • #38242
      Harry
      Support Expired

      Please send me admin account to check.

      For claue-child, please download the package from ThemeForest.

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #38247
      webbossin
      Support Expired
      This reply has been marked as private.
    • #38248
      webbossin
      Support Expired
      This reply has been marked as private.
    • #38254
      Harry
      Support Expired

      Hi,

      I can’t access your site with account you sent.

      For shop title please try use plugin Yoast Seo.

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #38255
      webbossin
      Support Expired

      Hello,

      We changed the title shop page

      1 – When we add any Discription
      we want to change name Discription to How it work

      2 – Change login password coding

      3 -Remove – Shipping from card page – https://starz4u.com/wp/cart/

      4 – Hide Check payments

       

      Awaiting reply

       

    • #38256
      Harry
      Support Expired

      Hi,

      1. What you mean “Discription”

      2. Please go to Dashboard > User and edit you account to change

      3. Please use this plugin https://wordpress.org/plugins/wc-hide-shipping-methods/

      4. Please go to WooCommerce > Settings > Payments > Check payment > Disable https://prnt.sc/u6x1l4

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #38262
      webbossin
      Support Expired

      Hello,

      1 – Please find attachment

      2 – Also i install this plugin – https://wordpress.org/plugins/wc-hide-shipping-methods/
      How i remove Shipp ?ing from card page

      Attachments:
      You must be logged in to view attached files.
    • #38264
      Harry
      Support Expired

      Hi,

      1. Please go to Theme Option > WooCommerce > Product Detail Settings > Enable Sticky Add To Cart > Off.

      2. Please follow plugin screenshot

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #38267
      webbossin
      Support Expired

      Hello,

      PFA

       

       

      Attachments:
      You must be logged in to view attached files.
    • #38273
      Harry
      Support Expired

      Please download plugin Loco Translate plugin and after install please go to Loco > plugins > WooCommerce > Create new language > English-US find the text and change as you want.

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #38275
      webbossin
      Support Expired

      Hello,

      Urgent

      Want to change mail id ([email protected]) when we order new product

      where is the option change email id and change email logo?

       

       

       

       

    • #38276
      Harry
      Support Expired

      Please go to WooCommerce > Settings > Email

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #38324
      webbossin
      Support Expired

      Dear all

      Want to add 3 different price on product is it possible ?

      like this

      https://www.tring.co.in/nehasharmaofficial

       

       

    • #38325
      Harry
      Support Expired

      Hi,

      Please create attribute name price and set custom variation as each price.

      https://prnt.sc/uaat10

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #38334
      webbossin
      Support Expired

      Hello,

      We add price as per your reply on below product

      https://starz4u.com/wp/celebrity/ketan-ghosalkar/

      but we create 3 form in checkout page after add to card we want to open  that particular form

      Ex. we select DM on Instagram Price after proceed in check out page want to open DM on Instagram form

      because in 3 form added different  field

      Awaiting reply

    • #38336
      Harry
      Support Expired

      Hi,

      I not clear your issue. I check and see the code you add to un-mute video cause conflict JS

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #38337
      webbossin
      Support Expired

      Hello,

      I am not submit any video related issue

      Below error come

      We add price as per your reply (https://prnt.sc/uaat10) on below product

      https://starz4u.com/wp/celebrity/ketan-ghosalkar/

      but we create 3 form in checkout page after add to card we want to open  that particular form

      for example – We select DM on Instagram Price after proceed in check out page want to open DM on Instagram form

      because in 3 form added different  field

      Awaiting reply

       

    • #38340
      Harry
      Support Expired

      Hi,

      You need hire expert https://bit.ly/2Loo6ke to help you do it, it need more advance PHP skill and i can’t do it

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #38371
      webbossin
      Support Expired

      Hello,

      Please find attachment and reply

      Image 1

      Image 2

      Image 3

      Image 4

      Image 5

       

      Attachments:
      You must be logged in to view attached files.
    • #38377
      Harry
      Support Expired

      Hi,

      1. You need install plugin to support more badge https://wordpress.org/plugins/yith-woocommerce-badges-management/

      2,3,4,5. Please add code in Claue > Theme Option > General Layout > Custom CSS

      .product-extra-title h2:before, .product-extra-title h2:after {background-color: #222 !important}
      .jas-ajax-load a:hover {color: #fff !important;}
      .woocommerce .widget_layered_nav ul.yith-wcan-label li a:hover, .woocommerce-page .widget_layered_nav ul.yith-wcan-label li a:hover, .woocommerce .widget_layered_nav ul.yith-wcan-label li.chosen a, .woocommerce-page .widget_layered_nav ul.yith-wcan-label li.chosen a {background-color: blue !important;}
      .ui-autocomplete {background: #000;}
      

      and change #222 with your color

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #38390
      webbossin
      Support Expired

      Hello,

      Want to add email received format after submit the below 4 form please find attachment

      https://starz4u.com/wp/contact-us/

      Artist Booking Request

      Celebrity Booking Request

      Join as Celeb

       

      Attachments:
      You must be logged in to view attached files.
    • #38394
      Harry
      Support Expired

      Hi,

      please install this plugin and config with your email https://wordpress.org/plugins/wp-mail-smtp/

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #38395
      webbossin
      Support Expired

      Hello,

       

      1 – Please find attachment

      2 – We want change Newsletter Signup received mail format with our format want to remove format JanStudio & MagicalTheme .

      Attachments:
      You must be logged in to view attached files.
    • #38397
      Harry
      Support Expired

      Hi,

      Please go to MC4WP > Mailchimp and change your API key.

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #38538
      webbossin
      Support Expired

      Hello,

      1 – Want to change mobile menu line color back to white

       

    • #38540
      Harry
      Support Expired

      Hi,

      Please upload your icon in Claue > Theme Option > Headrer > Mobile Menu Icon

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #38585
      webbossin
      Support Expired

      Hello

      Want to add Readmore tab after 1st paragraph,  when we click read more then open 2nd paragraph there

      Katrina Kaif

    • #38588
      Harry
      Support Expired

      Hi,

      Please follow this topic https://www.businessbloomer.com/woocommerce-truncate-short-description-with-read-more-toggle/ or https://thiscodemightwork.wordpress.com/2017/04/22/woocommerce-read-more-tag/

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #38633
      webbossin
      Support Expired

      Hello,

      Want to hide Quick Shop Button from all products

       

    • #38635
      Harry
      Support Expired

      Hi,

      Please go to Claue > Theme Option > WooCommerce > Product Listing Settings > Enable Quick Shop Button > Off

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #38663
      webbossin
      Support Expired

      Hello,

      Urgent

      Please find attachment

      Attachments:
      You must be logged in to view attached files.
    • #38665
      Harry
      Support Expired

      My screen like this https://prnt.sc/up9ghk

      Please try deactivate plugin one by one on your site and check again.

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #38719
      webbossin
      Support Expired

      Hello,

      URgent

      Please find attachment

      Awaiting reply

       

      Attachments:
      You must be logged in to view attached files.
    • #38721
      Harry
      Support Expired

      Hi,

      The size of element generate auto by plugin, please edit padding of the row wrap element to change width.

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #38723
      webbossin
      Support Expired

      Hello,

      Where is the option for change  padding of the row wrap element to change width.

      if we create new one that time also same error comes

       

      Awaiting reply

    • #38725
      Harry
      Support Expired

      Can you send me login credential to check?

      Thanks

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #38734
      webbossin
      Support Expired
      This reply has been marked as private.
    • #38741
      Harry
      Support Expired

      You can change number of images on slide https://prnt.sc/ushx9a and change padding and margin at https://prnt.sc/ushxsx

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #38837
      webbossin
      Support Expired

      Hello,

      Please find attachment

      1st image in blog page

      2nd images after adding Note for customer want to change Email subject and Title

      PFA

       

       

      Attachments:
      You must be logged in to view attached files.
    • #38843
      Harry
      Support Expired

      Hi,

      1. Please go to Appearance > Widgets > Primary Sidebar and change title of widgets

      2. Please go to WooCommerce > Settings > Email > Customer note and change your email subject.

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #38845
      webbossin
      Support Expired

      Thank your for reply

      Urgent

      one one error

      please find attchment

       

      Attachments:
      You must be logged in to view attached files.
    • #38848
      Harry
      Support Expired

      To override and edit this email template copy woocommerce/templates/emails/customer-note.php to your theme folder: claue-child/woocommerce/emails/customer-note.php.

      And delete the text https://prnt.sc/uz6jyt

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #38863
      webbossin
      Support Expired

      Hello,

      Please check attachment

       

       

       

      Attachments:
      You must be logged in to view attached files.
    • #38865
      Harry
      Support Expired

      It is your element and you do it yourself i can’t control. Please try yourself.

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #38866
      webbossin
      Support Expired

      Hello,

      Elementor view not open propely want to add one product in center

      Please find attachment

       

       

       

      Attachments:
      You must be logged in to view attached files.
    • #38868
      Harry
      Support Expired

      Please create new topic and send me login account. I can’t check without login access.

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #38870
      webbossin
      Support Expired
      This reply has been marked as private.
    • #38878
      Harry
      Support Expired

      Hi,

      The product you want to add to this position is variable product while this the countdown sale only work with simple product https://prnt.sc/v0guyk. Please turn off countdown sale. when i click save it show error, please contact to hosting support https://prnt.sc/v0gww3

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #38889
      webbossin
      Support Expired

      Hello,

      PFA

      Also want to add VAT in billing format how we do this ???

       

      Attachments:
      You must be logged in to view attached files.
    • #38891
      Harry
      Support Expired

      Hi,

      please use search tool for general question https://www.google.com/search?client=firefox-b-d&q=woocommerce+add+VAT+in+billing

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #38898
      webbossin
      Support Expired

      Hello,

      PFA

      Attachments:
      You must be logged in to view attached files.
    • #38902
      Harry
      Support Expired

      Hi,

      Please copy file layout-1.php in views > footer in claue to claue-child > views > footer and override this file.

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #38903
      webbossin
      Support Expired

      Hello,

       

      Where is file – layout-1.php in views

      There is no any option – footer in claue to claue-child >

       

    • #38905
      Harry
      Support Expired

      Hi,

      I’m sorry it not have option to add text, you have to override file to add text

      The layout-1.php in claue > views > header.

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #38949
      webbossin
      Support Expired

      Hello,

      1 – Want to remove popup from blog page
      https://starz4u.com/wp/category/beauty/

      2 – Want to change bg color black and text white
      https://starz4u.com/wp/wp-comments-post.php

       

       

    • #38952
      Harry
      Support Expired

      Hi,

      1. Please go to YITH Popup > Show on all pages > NO and select the page you want to show popup https://prnt.sc/v5rtot

      2. I can’t access the link you sent.

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #38962
      webbossin
      Support Expired

      Hello,

      1 – Please check attachment

      2 – If we lace one order successfully and after one we place another one order but that time above billing (Book a Starz 4 U Video for *, Someone else & Myself) field not reset fully we want to reset all field after order place please suggest how we solve this problem?

      3 – Is it possible we can create another Check out page for only 2/3 products

      Awaiting reply

      Attachments:
      You must be logged in to view attached files.
    • #38968
      Harry
      Support Expired

      Hi,

      1. Please add below code to Claue > Theme Option > General Layout > Custom CSS

      @media (min-width: 801px) { .jas-menu > li > ul.sub-menu {display: none;}}

      2. I not sure your issue and how to fix.

      3. Please follow this https://www.cloudways.com/blog/set-purchase-limits-on-woocommerce/

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #39076
      webbossin
      Support Expired

      Hello,

      In final invoice we want to add company details like Company name, Address, Email id , VAT No.

      where is the option ??

       

       

    • #39077
      Harry
      Support Expired

      Hi,

      Please follow it https://www.webtoffee.com/adding-additional-fields-pdf-invoices-woocommerce/

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #39180
      webbossin
      Support Expired

      Hello,

      1 – Want add fix currency rate

      INR Rs.74
      AED 3.70

      How is it possible

       

      2 – In wish list

      Remove title Starz 4 U and

      Mahesh Babu wish list text replace free To coming soon and Available to Temporary Available

      this all changes show in mobile view also

       

      Awaiting reply

    • #39182
      Harry
      Support Expired

      Hi,

      1. Please go to Claue > Currencies and change rate

      2. Please go to Pages > Wishlist to remove the text.

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

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