Home › Forums › Themes Support › Claue › Them not show
Tagged: them not show
- This topic has 153 replies, 2 voices, and was last updated 4 years, 1 month ago by Harry.
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AuthorPosts
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July 27, 2020 at 6:11 pm #37763webbossinSupport Expired
Hello,
we buy this them and install also but them not show on page
url
Them
https://themeforest.net/item/claue-clean-minimal-woocommerce-theme/18929281
Thank you
Ketan G
- This topic was modified 4 years, 5 months ago by Harry.
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July 27, 2020 at 10:51 pm #37765HarrySupport Expired
Hi,
I check your site, the issue because you not install plugin before install sample data. I activate plugin and it now work.
Kind regards
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
July 27, 2020 at 11:10 pm #37766webbossinSupport Expired
Hello,
Thank you for quick reply
we want to set home page 7
https://greetsnmeets.in/wp/home-7/
but set video banner also 4 video set in home page banner not image
how we set ?
pleas explain
Thank you
Ketan G
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July 28, 2020 at 7:52 am #37768HarrySupport Expired
Hi Ketan,
1. Please remove short code https://prnt.sc/tpljbx and edit 1st row and set layout full width and full height https://prnt.sc/tplhxl
2. Insert video link https://prnt.sc/tplftn
3. I’m sorry it not support add video to banner. it only way add 4 banners and link to video. https://prnt.sc/tpljnc
Kind regards
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
July 28, 2020 at 7:07 pm #37773webbossinSupport Expired
Hello,
where edit option ??
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July 28, 2020 at 7:22 pm #37774
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July 28, 2020 at 7:43 pm #37776webbossinSupport Expired
Hello,
Want to add 4 video link in banner < video >
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July 29, 2020 at 12:31 am #37785HarrySupport Expired
Please edit page > edit by elementor and do it.
Kind regards
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
July 29, 2020 at 9:19 pm #37811
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July 29, 2020 at 10:05 pm #37814HarrySupport Expired
Hi,
I fixed the issue by change margin-top from -60px to 0 https://prnt.sc/tqmayc
Kind regards
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
July 29, 2020 at 10:59 pm #37817
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July 30, 2020 at 8:25 am #37823HarrySupport Expired
Hi,
When you replace place holder images with real image the box size will fit size of image.
Kind regards
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
July 30, 2020 at 11:54 am #37828webbossinSupport Expired
Hello,
We add video on banner but sound off but orignal video sound on
Orignal video
How we change fount for all website
Thank You
Ketan G
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July 30, 2020 at 12:34 pm #37829
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July 30, 2020 at 1:01 pm #37831HarrySupport Expired
Hi,
1. I check on Elementor team they said the browser auto disable sound https://github.com/elementor/elementor/issues/8402
2. You can edit in Claue > Theme Option > Header > Header Left Content and Center Promo Text.
Kind regards
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
July 30, 2020 at 7:36 pm #37840webbossinSupport Expired
Hello,
Want to allow product page like
https://greetsnmeets.in/wp/product/asos-ridley-high-waist/Want to add OUR COLLECTIONS images ‘
How we can add OUR COLLECTIONS ImagesThank You
Ketan G
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July 30, 2020 at 10:40 pm #37844HarrySupport Expired
Please add more code to fix issue number 2 in Gecko > Theme Option > General Layout > Custom CSS
.wc-single-1 .wc-tab { padding: 35px 0; }
Kind regards
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
July 30, 2020 at 10:50 pm #37846HarrySupport Expired
Hi Ketan,
Sorry i answer wrong topic on prev reply
1, Please go to Theme Option > WooCommerce > Product Detail Settings > Thumbnail position > Outside https://prnt.sc/tr9x3s
2. Can you explain more the issue of OUR COLLECTIONS
Kind regards
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
July 31, 2020 at 5:58 pm #37857
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July 31, 2020 at 8:31 pm #37859HarrySupport Expired
You only can link to categories of product by use Image & Text element and link to category https://prnt.sc/trt2at
Kind regards
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
July 31, 2020 at 8:41 pm #37860
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July 31, 2020 at 9:33 pm #37862HarrySupport Expired
It only way I suggest you. It can’t show as products.
Kind regards
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
August 1, 2020 at 5:47 pm #37863
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August 1, 2020 at 6:01 pm #37865HarrySupport Expired
Hi,
Please go to Appearance > Menu and change Menu
Kind regards
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
August 2, 2020 at 12:26 pm #37867
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August 2, 2020 at 4:11 pm #37868HarrySupport Expired
Hi,
Please follow our document to create pin http://janstudio.net/claue/document/#creating-lookbook and create collection to show as grid or slider http://janstudio.net/claue/document/#creating-lookbook-collection
Kind regards
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
August 2, 2020 at 9:13 pm #37869
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August 3, 2020 at 12:53 am #37872HarrySupport Expired
Hi,
Please add shortcode for each tab
[claue_addons_products category="actors" limit="4" columns="3" issc="1" flip="true"]
and change category in short code as slug of category https://prnt.sc/tss0xb
Kind regards
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
August 3, 2020 at 1:41 pm #37878webbossinSupport Expired
Hello,
In OUR COLLECTIONS
we add shortcode for each tab but still when we click on tab product not change
Please check
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August 3, 2020 at 3:40 pm #37882HarrySupport Expired
Sorry i wrong.
The correct short code like this
[products category="actors" limit="4" columns="4"]
Kind regards
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
August 4, 2020 at 3:02 pm #37891
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August 4, 2020 at 10:46 pm #37900HarrySupport Expired
Hi,
I’m sorry the tab only support show “Sale, Best Seller, Featured and Top Rate Products” The product vy category not work.
Kind regards
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
August 4, 2020 at 11:36 pm #37902webbossinSupport Expired
Hello,
Sorry but in them not mentioned
Also please check in your original them OUR PRODUCTS
http://janstudio.net/claue/demo/home-3/#1478879861627-0ad781d5-62a6
My client wants that any how
We just change tab name and as per you send short code we add in every product
In home page OUR COLLECTIONS not working properly
Awaiting reply
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August 5, 2020 at 10:01 am #37904HarrySupport Expired
Sorry again,
Please change shortcode to
[claue_addons_products display="cat" cat_id="172" limit="4" columns="3" issc="1"]
and change 172 with your category ID number https://prnt.sc/tu79rg
Kind regards
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
August 6, 2020 at 12:40 pm #37917webbossinSupport Expired
Hello,
I add one video in this product but video not show
The video should open in the same block, not on the pop up window.
is it possible ??
Awaiting reply
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August 6, 2020 at 1:07 pm #37918HarrySupport Expired
I’m sorry our theme not support video in the same block with main image, it show video in popup.
Kind regards
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
August 6, 2020 at 1:10 pm #37919webbossinSupport Expired
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August 6, 2020 at 1:25 pm #37920HarrySupport Expired
The video link only support for Vimeo and Youtube. If you use video on your site, please change to Self Hosted video https://prnt.sc/tuvqt4
Kind regards
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
August 6, 2020 at 5:33 pm #37924webbossinSupport Expired
Hello,
Hello,
- Want to add more video in product page how is it possible ?
- from product page Remove – Size Guide Delivery & Return
- From product page – Remove – Revieew
- RELATED PRODUCTS replace YOU MAY ALSO LIKE
Please check attachment
Awaiting reply
Attachments:
You must be logged in to view attached files. -
August 6, 2020 at 7:58 pm #37927HarrySupport Expired
Hi,
1. I’m sorry our theme only support show 1 video
2. To remove Shipping & Return please go to Theme Option > WooCommerce > Product Detail Settings > Shipping Content and remove content
3. Please go to WooCommerce > Settings > Products > Enable review > uncheck “Enable Product Review”
4. To show “You May Also Like” you should add Up-sells Product https://prnt.sc/tv3iiz
Kind regards
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
August 8, 2020 at 3:41 pm #37963
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August 8, 2020 at 3:56 pm #37965HarrySupport Expired
Hi,
When you add upsell products the section “You May Also Like” will appear.
Kind regards
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
August 8, 2020 at 4:23 pm #37966
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August 8, 2020 at 8:24 pm #37970HarrySupport Expired
You can change the text by use Loco Translate plugin http://support.janstudio.net/forums/topic/theme-translation/
When create new language to translate please choose English-US and find the text to translate.
Kind regards
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
August 8, 2020 at 8:35 pm #37971webbossinSupport Expired
Hello,
As you mention we try this but in browser not show any auto disable option
1. I check on Elementor team they said the browser auto disable sound https://github.com/elementor/elementor/issues/8402
We upload this video on server and that link put in home page banner
Original link video audio on
On home page video audio off
https://greetsnmeets.in/wp/Please check and reply
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August 8, 2020 at 10:24 pm #37981HarrySupport Expired
Hi,
The Elementor support team said that browser auto turn off audio sound when you use video background. If you want enable sound please try embed video not use add background.
Kind regards
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
August 8, 2020 at 11:07 pm #37986webbossinSupport Expired
Hello,
How we add embed video in banner ?
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August 8, 2020 at 11:29 pm #37987HarrySupport Expired
1. Open your youtube video, click on embed and copy code.
2. Edit the row in Elementor and add HTML element and paste YouTube embed code.
Kind regards
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
August 10, 2020 at 4:09 pm #37997webbossinSupport Expired
Hello,
We want add some icon for popup video in all product page, We trying to add but this show in tab we need to add icon for video after product image please check below link
Please check attachment also
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August 10, 2020 at 4:10 pm #37998
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August 10, 2020 at 10:35 pm #38005HarrySupport Expired
Hi,
Please copy file layout-1.php in claue > core > libraries > vendors > woocommerce > templates > extras > single to claue-child > woocommerce > extras > single
and add code show icon below line 69.
Kind regards
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
August 11, 2020 at 4:35 pm #38027webbossinSupport Expired
Hello,
I am trying as per your below suggestion
1. Open your youtube video, click on embed and copy code.
2. Edit the row in Elementor and add HTML element and paste YouTube embed code.We add below code but we want to add our video link in this iframe
<iframe width=”560″ height=”315″ src=”https://www.youtube.com/embed/SAcpESN_Fk4” frameborder=”0″ allow=”accelerometer; autoplay; encrypted-media; gyroscope; picture-in-picture” allowfullscreen></iframe>
After adding below link in iframe banner not work with link
https://greetsnmeets.in/wp/video/5.mp4
we replace with youtube link with our like
Awaiting reply
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August 11, 2020 at 5:16 pm #38031HarrySupport Expired
Hi,
Please try code
<iframe width="1920" height="600" src="https://greetsnmeets.in/wp/video/5.mp4" frameborder="0" allow="accelerometer; autoplay; encrypted-media; gyroscope; picture-in-picture" allowfullscreen></iframe>
Kind regards
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
August 11, 2020 at 5:26 pm #38034webbossinSupport Expired
Hello
Can you please send scrn short for below as you mentioned
Please copy file layout-1.php in claue > core > libraries > vendors > woocommerce > templates > extras > single to claue-child > woocommerce > extras > single
and add code show icon below line 69.
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August 11, 2020 at 7:04 pm #38036HarrySupport Expired
Please add below ?> and above https://prnt.sc/txqias
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
August 11, 2020 at 7:30 pm #38037
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August 11, 2020 at 8:50 pm #38039HarrySupport Expired
Sorry the new file not for your site and your issue
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
August 11, 2020 at 9:26 pm #38042webbossinSupport Expired
Hello,
Can you please tell where is option in browser as you mention in below so we can check our end
The Elementor support team said that browser auto turn off audio sound when you use video background. If you want enable sound please try embed video not use add background. -
August 11, 2020 at 10:25 pm #38045HarrySupport Expired
Hi,
This answer from Elementor plugin author team https://github.com/elementor/elementor/issues/8402 i think all browser have same issue.
Kind regards
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
August 14, 2020 at 12:39 am #38068webbossinSupport Expired
Hello,
Where is the this class
elementor-background-video-hosted elementor-html5-video
Want to change this class code
<video class=”elementor-background-video-hosted elementor-html5-video” autoplay=”” muted=”” playsinline=”” loop=”” src=”https://greetsnmeets.in/wp/video/10.mp4″ style=”width: 1348px;height: 500px;”></video>
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August 14, 2020 at 8:11 am #38069HarrySupport Expired
Hi,
This code generate by plugin Elementor. You have to edit core code of Elementor in plugins > elementor > includes > elements > section.php
Kind regards
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
August 14, 2020 at 12:21 pm #38074webbossinSupport Expired
Hello,
Can you please mention correct location for below with scrn short
You have to edit core code of Elementor in plugins > elementor > includes > elements > section.php
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August 14, 2020 at 1:43 pm #38076HarrySupport Expired
Hi,
Please check https://prnt.sc/tzdule or https://prnt.sc/tzdv2e
Kind regards
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
August 14, 2020 at 1:51 pm #38077webbossinSupport Expired
Hello,
Can you please send full Path ?
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August 14, 2020 at 2:07 pm #38081HarrySupport Expired
The full path is your site root folder > wp-content > plugins > elementor > includes > elements > section.php
Kind regards
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
August 14, 2020 at 7:53 pm #38084webbossinSupport Expired
Hello,
When we removed mute option from bellow code that time video not play on background banner after some time play when we change the browser tab
Please check
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August 14, 2020 at 11:20 pm #38089HarrySupport Expired
Hi,
i’m not sure but please try remove “muted” text
Kind regards
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
August 18, 2020 at 1:17 pm #38118webbossinSupport ExpiredThis reply has been marked as private.
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August 18, 2020 at 3:31 pm #38120HarrySupport Expired
Hi,
You forgot install some plugins. Please go to Appearance > Install plugin https://prnt.sc/u1gviq
I recommend use plugin Duplicator to backup and restore your site that will help you move site and keep all your work.
Kind regards
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
August 18, 2020 at 3:53 pm #38121
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August 18, 2020 at 3:56 pm #38123webbossinSupport Expired
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August 18, 2020 at 5:48 pm #38126
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August 18, 2020 at 7:55 pm #38128HarrySupport Expired
Hi,
Please go to Appearance > Widgets > Footer #5 to change the text.
Kind regards
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
August 21, 2020 at 1:18 pm #38155
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August 21, 2020 at 3:08 pm #38157HarrySupport Expired
Hi,
Please go to Products > Attributes and create new Attribute name Brand.
Kind regards
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
August 22, 2020 at 7:23 pm #38175webbossinSupport Expired
Hello,
I create brand and add for this products
But in shop page in filter Brand not sow
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August 22, 2020 at 8:29 pm #38176HarrySupport Expired
Hi,
Please go to Appearance > Widget > Add YITH Ajax Filter to WooCommerce Filter Sidebar and use attribute as brand.
Kind regards
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
August 23, 2020 at 1:07 pm #38177
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August 23, 2020 at 5:59 pm #38179HarrySupport Expired
Hi,
1. On shop page please change in Theme Option > WooCommerce > General Settings
2. On about us page, please edit this page scroll down to Page Layout Option and change sub title.
Kind regards
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
August 23, 2020 at 7:54 pm #38183webbossinSupport Expired
Hello,
1 – Please check attachment
2 – fro check out page – https://starz4u.com/wp/checkout/ want to add some text from BILLING DETAILS and add some text after form and remove SHIP TO A DIFFERENT ADDRESS?
3 – on same page after Place order want to some text with icon
Attachments:
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August 23, 2020 at 8:34 pm #38186HarrySupport Expired
Hi,
1. Please add custom code in Claue > Theme Option > General Layout > Custom CSS
.cart__popup-action a.button:first-child, .cart__popup h3.cart__popup-related-title, .cart__popup .jas-row {display: none}
2. Please try these plugins https://wordpress.org/plugins/woo-checkout-field-editor-pro/ or https://wordpress.org/plugins/woo-checkout-regsiter-field-editor/
3. Please go to Theme Option > WooCommerce > Cart & Checkout Settings > Checkout Settings and add your custom HTML
Kind regards
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
August 24, 2020 at 12:02 am #38187
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August 24, 2020 at 12:59 am #38189webbossinSupport Expired
Hello,
Please check attachment
For check out page – https://starz4u.com/wp/checkout/
Attachments:
You must be logged in to view attached files. -
August 24, 2020 at 5:40 am #38196HarrySupport Expired
Hi,
1. The please go to Appearance > Widget > Brand Filter > and change query type https://prnt.sc/u4mz4i
2. Please go to WooCommerce > Settings > Shipping >Shipping option > Force shipping to customer billing address https://prnt.sc/u4mztw
Kind regards
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
August 24, 2020 at 1:43 pm #38202
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August 24, 2020 at 5:24 pm #38210HarrySupport Expired
Hi,
i check your site and still see price filter after click on brand https://prnt.sc/u4vsuw did you fix?
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
August 25, 2020 at 12:12 pm #38227
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August 25, 2020 at 1:17 pm #38229HarrySupport Expired
Please go to Claue > Theme Option > WooCommerce > Product Listing Settings > Enable Attribute On List abd uncheck.
Kind regards
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
August 25, 2020 at 1:40 pm #38230webbossinSupport Expired
Hello,
1- Want to change name Brand to Category
2 – About us page images in 2 row how is it possible
3 – Want to add text below all product pic like
Ali Zafar
Actor – Bollywood4 – In Shop page change title name Product to Celebrity
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August 25, 2020 at 5:00 pm #38234
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August 25, 2020 at 6:46 pm #38236HarrySupport Expired
Hi,
1. Please go to Appearance > Widgets > WooCommmerce Filter Sidebar > Change title widget from Brand to Category
2. Please set full width row and change to 8 column per row
3. I’m not clear this, please explain more
4. Please add below code to claue-child > functions.php
add_filter( 'woocommerce_page_title', 'woo_shop_page_title'); function woo_shop_page_title( $page_title ) { if( 'Shop' == $page_title) { return "Your Replacement Title Here"; } }
5. Please go to Appearance > Widget > WooCommerce Filter Sidebar and change filter type Or to And.
Kind regards
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
August 26, 2020 at 11:47 am #38238webbossinSupport Expired
Hello,
Want to show 2 row in mobile only
2. Please set full width row and change to 8 column per row
Where exactly this option
4. Please add below code to claue-child > functions.php
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August 26, 2020 at 6:58 pm #38242HarrySupport Expired
Please send me admin account to check.
For claue-child, please download the package from ThemeForest.
Kind regards
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
August 27, 2020 at 1:11 pm #38247webbossinSupport ExpiredThis reply has been marked as private.
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August 27, 2020 at 1:15 pm #38248webbossinSupport ExpiredThis reply has been marked as private.
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August 27, 2020 at 5:15 pm #38254HarrySupport Expired
Hi,
I can’t access your site with account you sent.
For shop title please try use plugin Yoast Seo.
Kind regards
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
August 27, 2020 at 6:24 pm #38255webbossinSupport Expired
Hello,
We changed the title shop page
1 – When we add any Discription
we want to change name Discription to How it work2 – Change login password coding
3 -Remove – Shipping from card page – https://starz4u.com/wp/cart/
4 – Hide Check payments
Awaiting reply
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August 27, 2020 at 9:33 pm #38256HarrySupport Expired
Hi,
1. What you mean “Discription”
2. Please go to Dashboard > User and edit you account to change
3. Please use this plugin https://wordpress.org/plugins/wc-hide-shipping-methods/
4. Please go to WooCommerce > Settings > Payments > Check payment > Disable https://prnt.sc/u6x1l4
Kind regards
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
August 28, 2020 at 3:05 pm #38262webbossinSupport Expired
Hello,
1 – Please find attachment
2 – Also i install this plugin – https://wordpress.org/plugins/wc-hide-shipping-methods/
How i remove Shipp ?ing from card pageAttachments:
You must be logged in to view attached files. -
August 28, 2020 at 3:52 pm #38264HarrySupport Expired
Hi,
1. Please go to Theme Option > WooCommerce > Product Detail Settings > Enable Sticky Add To Cart > Off.
2. Please follow plugin screenshot
Kind regards
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
August 28, 2020 at 6:39 pm #38267
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August 28, 2020 at 10:15 pm #38273HarrySupport Expired
Please download plugin Loco Translate plugin and after install please go to Loco > plugins > WooCommerce > Create new language > English-US find the text and change as you want.
Kind regards
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
August 28, 2020 at 11:38 pm #38275webbossinSupport Expired
Hello,
Urgent
Want to change mail id ([email protected]) when we order new product
where is the option change email id and change email logo?
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August 29, 2020 at 9:21 am #38276HarrySupport Expired
Please go to WooCommerce > Settings > Email
Kind regards
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
September 2, 2020 at 8:00 pm #38324webbossinSupport Expired
Dear all
Want to add 3 different price on product is it possible ?
like this
https://www.tring.co.in/nehasharmaofficial
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September 2, 2020 at 9:19 pm #38325HarrySupport Expired
Hi,
Please create attribute name price and set custom variation as each price.
Kind regards
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
September 3, 2020 at 1:00 pm #38334webbossinSupport Expired
Hello,
We add price as per your reply on below product
https://starz4u.com/wp/celebrity/ketan-ghosalkar/
but we create 3 form in checkout page after add to card we want to open that particular form
Ex. we select DM on Instagram Price after proceed in check out page want to open DM on Instagram form
because in 3 form added different field
Awaiting reply
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September 3, 2020 at 4:07 pm #38336HarrySupport Expired
Hi,
I not clear your issue. I check and see the code you add to un-mute video cause conflict JS
Kind regards
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
September 3, 2020 at 4:39 pm #38337webbossinSupport Expired
Hello,
I am not submit any video related issue
Below error come
We add price as per your reply (https://prnt.sc/uaat10) on below product
https://starz4u.com/wp/celebrity/ketan-ghosalkar/
but we create 3 form in checkout page after add to card we want to open that particular form
for example – We select DM on Instagram Price after proceed in check out page want to open DM on Instagram form
because in 3 form added different field
Awaiting reply
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September 3, 2020 at 9:20 pm #38340HarrySupport Expired
Hi,
You need hire expert https://bit.ly/2Loo6ke to help you do it, it need more advance PHP skill and i can’t do it
Kind regards
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
September 6, 2020 at 9:20 pm #38371
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September 6, 2020 at 9:35 pm #38377HarrySupport Expired
Hi,
1. You need install plugin to support more badge https://wordpress.org/plugins/yith-woocommerce-badges-management/
2,3,4,5. Please add code in Claue > Theme Option > General Layout > Custom CSS
.product-extra-title h2:before, .product-extra-title h2:after {background-color: #222 !important} .jas-ajax-load a:hover {color: #fff !important;} .woocommerce .widget_layered_nav ul.yith-wcan-label li a:hover, .woocommerce-page .widget_layered_nav ul.yith-wcan-label li a:hover, .woocommerce .widget_layered_nav ul.yith-wcan-label li.chosen a, .woocommerce-page .widget_layered_nav ul.yith-wcan-label li.chosen a {background-color: blue !important;} .ui-autocomplete {background: #000;}
and change #222 with your color
Kind regards
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
September 8, 2020 at 11:12 am #38390webbossinSupport Expired
Hello,
Want to add email received format after submit the below 4 form please find attachment
https://starz4u.com/wp/contact-us/
Attachments:
You must be logged in to view attached files. -
September 8, 2020 at 12:29 pm #38394HarrySupport Expired
Hi,
please install this plugin and config with your email https://wordpress.org/plugins/wp-mail-smtp/
Kind regards
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
September 8, 2020 at 1:01 pm #38395
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September 8, 2020 at 2:26 pm #38397HarrySupport Expired
Hi,
Please go to MC4WP > Mailchimp and change your API key.
Kind regards
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
September 16, 2020 at 1:35 pm #38538webbossinSupport Expired
Hello,
1 – Want to change mobile menu line color back to white
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September 16, 2020 at 6:29 pm #38540HarrySupport Expired
Hi,
Please upload your icon in Claue > Theme Option > Headrer > Mobile Menu Icon
Kind regards
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
September 21, 2020 at 1:18 pm #38585webbossinSupport Expired
Hello
Want to add Readmore tab after 1st paragraph, when we click read more then open 2nd paragraph there
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September 21, 2020 at 4:47 pm #38588HarrySupport Expired
Hi,
Please follow this topic https://www.businessbloomer.com/woocommerce-truncate-short-description-with-read-more-toggle/ or https://thiscodemightwork.wordpress.com/2017/04/22/woocommerce-read-more-tag/
Kind regards
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
September 24, 2020 at 12:49 pm #38633webbossinSupport Expired
Hello,
Want to hide Quick Shop Button from all products
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September 24, 2020 at 4:22 pm #38635HarrySupport Expired
Hi,
Please go to Claue > Theme Option > WooCommerce > Product Listing Settings > Enable Quick Shop Button > Off
Kind regards
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
September 28, 2020 at 6:07 pm #38663
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September 28, 2020 at 6:59 pm #38665HarrySupport Expired
My screen like this https://prnt.sc/up9ghk
Please try deactivate plugin one by one on your site and check again.
Kind regards
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
October 1, 2020 at 9:06 pm #38719
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October 1, 2020 at 11:55 pm #38721HarrySupport Expired
Hi,
The size of element generate auto by plugin, please edit padding of the row wrap element to change width.
Kind regards
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
October 2, 2020 at 11:26 am #38723webbossinSupport Expired
Hello,
Where is the option for change padding of the row wrap element to change width.
if we create new one that time also same error comes
Awaiting reply
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October 2, 2020 at 5:18 pm #38725HarrySupport Expired
Can you send me login credential to check?
Thanks
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
October 3, 2020 at 1:05 pm #38734webbossinSupport ExpiredThis reply has been marked as private.
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October 3, 2020 at 10:48 pm #38741HarrySupport Expired
You can change number of images on slide https://prnt.sc/ushx9a and change padding and margin at https://prnt.sc/ushxsx
Kind regards
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
October 14, 2020 at 12:22 pm #38837
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October 14, 2020 at 5:01 pm #38843HarrySupport Expired
Hi,
1. Please go to Appearance > Widgets > Primary Sidebar and change title of widgets
2. Please go to WooCommerce > Settings > Email > Customer note and change your email subject.
Kind regards
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
October 14, 2020 at 5:40 pm #38845
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October 14, 2020 at 8:28 pm #38848HarrySupport Expired
To override and edit this email template copy woocommerce/templates/emails/customer-note.php to your theme folder: claue-child/woocommerce/emails/customer-note.php.
And delete the text https://prnt.sc/uz6jyt
Kind regards
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
October 16, 2020 at 12:04 am #38863
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October 16, 2020 at 9:59 am #38865HarrySupport Expired
It is your element and you do it yourself i can’t control. Please try yourself.
Kind regards
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
October 16, 2020 at 11:57 am #38866
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October 16, 2020 at 1:14 pm #38868HarrySupport Expired
Please create new topic and send me login account. I can’t check without login access.
Kind regards
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
October 16, 2020 at 3:41 pm #38870webbossinSupport ExpiredThis reply has been marked as private.
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October 16, 2020 at 5:12 pm #38878HarrySupport Expired
Hi,
The product you want to add to this position is variable product while this the countdown sale only work with simple product https://prnt.sc/v0guyk. Please turn off countdown sale. when i click save it show error, please contact to hosting support https://prnt.sc/v0gww3
Kind regards
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
October 19, 2020 at 1:58 pm #38889
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October 19, 2020 at 6:19 pm #38891HarrySupport Expired
Hi,
please use search tool for general question https://www.google.com/search?client=firefox-b-d&q=woocommerce+add+VAT+in+billing
Kind regards
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
October 20, 2020 at 12:32 am #38898
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October 20, 2020 at 7:13 am #38902HarrySupport Expired
Hi,
Please copy file layout-1.php in views > footer in claue to claue-child > views > footer and override this file.
Kind regards
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
October 20, 2020 at 11:04 am #38903webbossinSupport Expired
Hello,
Where is file – layout-1.php in views
There is no any option – footer in claue to claue-child >
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October 20, 2020 at 4:38 pm #38905HarrySupport Expired
Hi,
I’m sorry it not have option to add text, you have to override file to add text
The layout-1.php in claue > views > header.
Kind regards
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
October 24, 2020 at 11:36 am #38949webbossinSupport Expired
Hello,
1 – Want to remove popup from blog page
https://starz4u.com/wp/category/beauty/2 – Want to change bg color black and text white
https://starz4u.com/wp/wp-comments-post.php -
October 24, 2020 at 12:42 pm #38952HarrySupport Expired
Hi,
1. Please go to YITH Popup > Show on all pages > NO and select the page you want to show popup https://prnt.sc/v5rtot
2. I can’t access the link you sent.
Kind regards
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
October 27, 2020 at 8:52 pm #38962webbossinSupport Expired
Hello,
1 – Please check attachment
2 – If we lace one order successfully and after one we place another one order but that time above billing (Book a Starz 4 U Video for *, Someone else & Myself) field not reset fully we want to reset all field after order place please suggest how we solve this problem?
3 – Is it possible we can create another Check out page for only 2/3 products
Awaiting reply
Attachments:
You must be logged in to view attached files. -
October 27, 2020 at 11:13 pm #38968HarrySupport Expired
Hi,
1. Please add below code to Claue > Theme Option > General Layout > Custom CSS
@media (min-width: 801px) { .jas-menu > li > ul.sub-menu {display: none;}}
2. I not sure your issue and how to fix.
3. Please follow this https://www.cloudways.com/blog/set-purchase-limits-on-woocommerce/
Kind regards
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
November 3, 2020 at 12:09 pm #39076webbossinSupport Expired
Hello,
In final invoice we want to add company details like Company name, Address, Email id , VAT No.
where is the option ??
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November 3, 2020 at 2:03 pm #39077HarrySupport Expired
Hi,
Please follow it https://www.webtoffee.com/adding-additional-fields-pdf-invoices-woocommerce/
Kind regards
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
November 12, 2020 at 4:40 pm #39180webbossinSupport Expired
Hello,
1 – Want add fix currency rate
INR Rs.74
AED 3.70How is it possible
2 – In wish list
Remove title Starz 4 U and
Mahesh Babu wish list text replace free To coming soon and Available to Temporary Available
this all changes show in mobile view also
Awaiting reply
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November 12, 2020 at 6:27 pm #39182HarrySupport Expired
Hi,
1. Please go to Claue > Currencies and change rate
2. Please go to Pages > Wishlist to remove the text.
Kind regards
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio
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