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    • September 9, 2020 at 6:53 am #38411
      nasan

      Hello, please can you help me with the following issues:

      1. There is no backend editor showing when I edit a page. I used visual composer for years and now, the option does not even come up in the backend.
      2. On product category pages, there is an extra title for the category. It needs to be removed.

      I have included screenshots to both issues. Please assist urgently

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    • September 9, 2020 at 8:09 am #38414
      Harry

      Hi Nasan,

      I tried account you sent but can’t access dashboard. Can you check and send me again.

      Thanks

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • September 14, 2020 at 5:44 pm #38524
      nasan
      This reply has been marked as private.
    • September 14, 2020 at 9:56 pm #38528
      Harry

      Hi Nasan,

      1. Please go to WpBakry PageBuilder > Role Manager and check in Post Types > Custom > Post, Page, Products

      2. Please add below code to Claue > Theme Option > General Layout > Custom CSS

      .tax-product_cat .page-head h1 {visibility: hidden;}

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • September 17, 2020 at 3:11 pm #38551
      nasan
      1. Please note that I did try this as well as a lot of what I found online and none of this works. Please use the log in credentials to assist with this.
    • September 17, 2020 at 3:54 pm #38555
      Harry

      I added the code and the text disappear https://prnt.sc/uise0i

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • September 17, 2020 at 3:58 pm #38556
      nasan

      I am referring to the first point, not the second.

    • September 17, 2020 at 4:00 pm #38557
      Harry

      You mean this https://prnt.sc/uishvl. Please remove code and go to Appearance > Widgets > WooCommerce Categories Menu and delete the second widget.

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • September 17, 2020 at 4:04 pm #38558
      nasan

      I am referring to this point please:

      “There is no backend editor showing when I edit a page. I used visual composer for years and now, the option does not even come up in the backend.”

    • September 17, 2020 at 4:06 pm #38559
      Harry

      Please follow this screenshot https://prnt.sc/uismot

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • September 17, 2020 at 4:10 pm #38560
      nasan
      This reply has been marked as private.
    • September 17, 2020 at 5:21 pm #38563
      Harry

      Hi,

      This plugin conflict with plugin “User Role Editor” when i deactivate this plugin the WPBakery Page Builder appear.

      Please deactivate plugin User Role Editor or check setting option of this plugin.

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • September 17, 2020 at 5:27 pm #38564
      Harry

      I’m sorry this cause by plugin 5sec Google Maps Pro

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

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