abfchgirlx

[abfchgirlx]

I disabled the YITH plugin and I see how things go back to normal.  I’m going to speak to them.  I’ll let you know what I find out.  Thanks!

[abfchgirlx]

Hi There,

 

I don’t have a plugin that is “variation image”?  I am using YITH add-on’s, but no “additional images” have been added.  I spoke to YITH, and they said the issue lays with the theme (Claue).   What’s your thoughts?

[abfchgirlx]

This reply has been marked as private.

[abfchgirlx]

Ok, thanks.

 

But what about my product images on the individual product pages?  It’s not showing the main photo, but the image is suppose to be there…  it’s loaded in the wordpress admin, but it’s not showing on the individual product pages?

[abfchgirlx]

Thanks, I cleared my cache and it’s still not loading in safari or chrome. 🙁

[abfchgirlx]

abfchgirlx wrote:

Foster wrote:

Hi, Problem with featured images on blog page caused by Jetpack plugin, this one http://take.ms/pHXAN , It changes your image link, something like this https://i1.wp.com/www.fallfordesign.com/wp-content/uploads/2016/12/christmasvacationsale-01.jpg?fit=2700%2C3300&ssl=1 So our script can’t crop the image with the non-standard links.

Okay – so then you guys need to fix it for your script to work because the Media option HAS to be turned on, or else the website is super slow. It’s an e-commerce website with a lot of products, and a lot of products require a lot of photos. A lot of photos require SLOW load time. And in order to turn on page speed – the media has to be linked off-site to speed up the website. So – you’re saying Claue will only operate on websites where the speed is slow and images are hosted on the webserver – therefore Claue theme will end up hurting our google rank just to get the Claue theme to function properly. In other words – if we want to rank in google search engines – we better go buy a better Theme that is capable of working with ALL of Woocommerce and ALL of Woocommerce’s Plugins, including all of WordPress Plugins like JetPack that helps e-commerce themes run faster (which WooCommerce supports Jetpack btw just because it helps e-commerce stores run faster).

 

Wanted to add that when I first intalled Claue – with AJAX enabled – the blog pages worked fine with the header images appearing as they should on top.  I know it did, because we even blogged about our new website and we worked hard to figure out how to get those images to show on top and we successfully got the blog page looking as we wanted.  I even had to use “flowers” for an image so it looked nice in the header place on top.

 

But the latest Claue update to 1.3 from 1.1, is where the blog page is now broken.

[abfchgirlx]

Foster wrote:

Hi, Problem with featured images on blog page caused by Jetpack plugin, this one http://take.ms/pHXAN , It changes your image link, something like this https://i1.wp.com/www.fallfordesign.com/wp-content/uploads/2016/12/christmasvacationsale-01.jpg?fit=2700%2C3300&ssl=1 So our script can’t crop the image with the non-standard links.  

 

Okay – so then you guys need to fix it for your script to work because the Media option HAS to be turned on, or else the website is super slow.  It’s an e-commerce website with a lot of products, and a lot of products require a lot of photos.  A lot of photos require SLOW load time.  And in order to turn on page speed – the media has to be linked off-site to speed up the website.

 

So – you’re saying Claue will only operate on websites where the speed is slow and images are hosted on the webserver – therefore Claue theme will end up hurting our google rank just to get the Claue theme to function properly.  In other words – if we want to rank in google search engines – we better go buy a better Theme that is capable of working with ALL of Woocommerce and ALL of Woocommerce’s Plugins, including all of WordPress Plugins like JetPack that helps e-commerce themes run faster (which WooCommerce supports Jetpack btw just because it helps e-commerce stores run faster).

[abfchgirlx]

I am really getting irate over the constant incompetence from Claue’s “help” support.

[abfchgirlx]

Why would I change back to my old theme again and break my website again, when I already said that the old theme is working fine and that Claue is causing the issue?  Why would I repeat a step when I already completed this step?  I want to move forward, not backwards.

As far as the JetPack – I want to keep ALL MY PLUGINS and keep them in working order.  I only want to CHANGE TO CLAUE THEME.  Is is impossible for Claue to function properly with any plugins?  I’m not exactly sure what “another solution” you may be referencing either;

A) Get rid of JetPack or

B) Something else.  I’m all ears for option B.

I feel like I’m going in circles and I’m starting to wonder if all the headache is worth it for a theme (Claue) that can’t function nor can their web developers figure out how to fix the issues.  Should I just ask for my money back and find another theme that is actually compatible with WooCommerce?

I’m getting tired of repeating myself over and over on this issue.  I just want the damn theme fixed, I don’t want any temporary workarounds.  Why is this so hard to accomplish?

[abfchgirlx]

Hi There!

 

Yes, the AJAX has been disabled with Claue in order to get the file-upload to work with Claue.  However, disabling the AJAX breaks my blog page “header” where it shows those three images up on top; https://www.fallfordesign.com/blog

As far as switching back to the old theme;

All I did was switch the themes in wordpress.  All I did was activate it – but in doing so I lost all my product size images customization, and my widgets fell apart.  I had to rebuild all of it so I do not recommend switching back to the old theme again.  When I switched themes, I tested the product to upload a file to it – and it worked perfect like it originally did before I started using Claue.  I didn’t disable any AJAX on my old theme.  I also have an active e-commerce on this website so I wouldn’t suggest testing anything out further on my actual website for the sake of my customers. 🙂

I did some google search on this, and google says that javascript can stop/abort certain AJAX from working (meaning javascript built inside of Claue, can stop the product image-upload in the WooCommerce Product Add-On plugin from working, when AJAX is enabled).  Maybe check there in the javascript of Claue?

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