Harry

[Harry]

Hi Rahim,

Please download attach file, extract and copy to claue-child > views > header

And activate claue child

Best regards

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Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Harry]

Hi,

I checked your site,

This issue because you set wrap row full height.

On mobile the slider auto resize to fit the browser but can’t fit height.

You can add custom css code in Claue > Theme Option > General Layout > Custom CSS

@media only screen and (max-width: 736px) {
.background-overlay.vc_custom_1506676310313 { min-height: inherit !important;}
.metaslider .flexslider .caption-wrap h2 { font-size: 20px!important;}
}

Best regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Harry]

Hi,

I saw the promo text you added with bigger font size and the currency switcher big box. You have to make these smaller before make header top smaller

Best regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Harry]

Hi,

Please update theme to latest version and deactivate OpenSwatch plugin and download new plugin Variation Swatch and follow our document at http://janstudio.net/claue/document/#create-attributes and http://janstudio.net/claue/document/#create-product-color-swatches

Best regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Harry]

Hi Charis,

Thank you for choosing our theme.

Could you send us your site url and admin account as private reply. We need closer check before give you solution

Thanks

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Harry]

Hi Rahim,

Which layout of header you’re using? all header layout only sticky only menu don’t stick header.

You can enable in Claue > Theme Option > Header > Header Sticky > On

Best regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Harry]

Could you check again with your API key, make sure it correct and don’t have any space.

Please reply on our support forum so our team can easy track your issue.

Thanks

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Harry]

Hi,

You should upload a big image (1920 x 1080) to fit more screen.

Best regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Harry]

Hi,

1. You can change logo in Theme Option > Header > Retina Logo

2. You can update theme to latest version to fix issue http://support.janstudio.net/forums/topic/updating-the-theme/

Best regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Harry]

Hi,

3. In next version we will fix tooltip for Tumblr. You can temporary hide this icon by add custom css

.jas-social a.tumblr { display: none;}

4. If you don’t change code in wp-content > theme > claue. Don’t worry you can use new file without losing your setting

6. You can edit menu in Apprearance > Menus (Footer Menu, Quick Links, Categories, Information)

7. You can edit newsletter in Appearance > Widgets > Footer #5

Best regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

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