Harry

[Harry]

I’m sorry but you download and use our theme. As policy of Envato https://themeforest.net/page/customer_refund_policy we not accept to refund. You also not focus to your issue, we can’t help you if you don’t give us more details of your issue.

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Harry]

Can you please send me your site url to check?

Thanks

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Harry]

Hi,

1. Please use icon on this cheatsheet at https://fontawesome.com/v4/icons/ on front it now use FontAwesome version 4.7 and backend use other version.

2. Please edit the row or column and add padding, margin value https://tppr.me/zKk5J

3. Please try change background position option.

Kind regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Harry]

Hi Cairs,

1. I’m not clear the issue. Can you take screenshot?

2. Please edit the row wrapped content and uncheck “Full Height” https://tppr.me/UY1ZQ
3. Please edit the row and change background position https://tppr.me/pWEVS

Kind regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Harry]

Hi Jennifer,

Can you send me admin account to check?

Btw, your support expired. Please renew your support at https://themeforest.net/downloads

Thank and regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Harry]

You’re welcome.

You can copy file from original WooCommerce to child theme to override theme and do not have to change file name in parent theme when update.

Kind regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Harry]

Hi,

I see you use plugin for variation image but not upload image for each variation https://tppr.me/wMY4B. Please try deactivate plugin related to this option.

Kind regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Harry]

Hi,

I tried login your site dashboard but can’t access. Please check and send me account again.

Btw, your support expired so long, please renew your support at https://themeforest.net/downloads

Thank and regards!

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Harry]

Hi,

I’m sorry for late reply. I answered your question but the error with my internet and it not submit my answer so I lost my reply.

The image of product generate in claue > core > libraries > vendors > woocommerce > templates > single-product > product-image.php

But i not found where generate “aria-describedby”

You can override code by copy file product-image.php to claue-child > woocommerce > single-product.

Kind regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Harry]

Hi,

Please go to Claue > Theme Option > Header and upload your logo.

Kind regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Author]

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