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Viewing 10 posts - 611 through 620 (of 15,048 total)
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  • in reply to: About display issue of my product review #42972

    Hi,

    This issue because you uncheck the option “Enable threaded (nested) comments ” https://tppr.me/Npgcv and when i check this, now the reply comment work 😀

    Please help me renew your support

    Thank and regards!

    Harry
    Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    in reply to: metaslider not work #42971

    Hi,

    You mean this https://tppr.me/NK6uC or hide all wishlist (heart icons). You can deactivate plugin YITH Wishlist to hide all wishlist icon.

    Kind regards

    Harry
    Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    in reply to: About display issue of my product review #42968
    This reply has been marked as private.

    Harry
    Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    in reply to: About display issue of my product review #42966
    This reply has been marked as private.

    Harry
    Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    in reply to: metaslider not work #42964

    Hi,

    I help you add sample slider in MetaSlider, please follow this screenshot to add new slide https://tppr.me/Qj5j4

    After done you can remove old slide

    Harry
    Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    in reply to: metaslider not work #42962

    Hi,

    You use our theme for new site, did you purchase new license for new site?

    Harry
    Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    in reply to: metaslider not work #42960

    Hi Danilo,

    Can you send me your site url and login credentials to check?

    Did you use our theme for new site?

    Harry
    Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    in reply to: About display issue of my product review #42959

    Hi,

    We don’t touch to your customers and orders.

    We need account with full permission to check the setting of plugin, the user account can’t check the setting

    Kind regards

    Harry
    Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    in reply to: About display issue of my product review #42956

    Can you send me login credentials to check?

    I check on my local it still work well. https://tppr.me/paTM8

    Kind regards

    Harry
    Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    in reply to: Catalog images #42954

    Hi,

    Please go to Appearance > Customize > WooCommerce > Product Image. I think there is a problem in your setting, i change the setting on my local it still work well.

    If not you can add below code to claue-child > functions.php

    add_theme_support( 'woocommerce', array(
    'thumbnail_image_width' => 270,
    'gallery_thumbnail_image_width' => 100,
    'single_image_width' => 555,
    ) );

    btw, your support expired. please renew your support at https://themeforest.net/downloads

    Thank and regards

    Harry
    Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

Viewing 10 posts - 611 through 620 (of 15,048 total)