ArtK

[ArtK]

Dear Harry,

Thank you very much for fixing the button alignments for wishlist and buy for me button which are now working good.

The menu  and footer css for badges needs some more fixing. (Please see screenshots to better understand )

1. If primary menu is made shorter in length/If the menu link’s text length is reduced /number of items in the menu is reduced (anything that affects menu length) , then the badge is overlapping with link text and badge text is having line break which is changing badge shape. We need to stop line break I think.  Also, if link extends to 2 lines then position misalignment happens (Screen-shot)
2. In the footer menu, if the link text is two lines, badge is positioned relative to first line causing mis-alignment. (Screen-shot)
3. Mega menu width decreases if number of links are less in menu and hence causing line break in sub-menu columns. This is also causing badge issues. Can you fix mega menu width irrespective of number of links? (screen shots)
4. In mobile menu google chrome mobile browser, text overlaps if link length is big. Also, badge overlaps arrow. Is this normal? (Screen shots)

Can you please edit the code to fix the issues. You can check production site to see how menu looks right now 🙂

Please keep in mind that we will change site design and hence your code should be universal and not specific to how our site looks right now.

Best Regards,

Team Artk

Attachments:

You must be logged in to view attached files.

[ArtK]

Dear Harry,

Outstanding work 🙂 You can mark this as resolved 🙂

We will create 2 tickets: Bugs which we found and apply to all your customers and another ticket where we need specific minor css and fixes.

You will have a good surprise when you wake up 😉

Best Regards,

Team Artk

[ArtK]

This reply has been marked as private.

[ArtK]

This reply has been marked as private.

[ArtK]

Dear Harry 🙂

Did you have a look at this yet ?

Thanks a lot.

Best Regards,

Team Artk

[ArtK]

Hi Karen,

We began using FTP to avoid using a depreciated plugin (read security) 😉

However, Harry said before that the new plugin should be ok BUT we never tested the new one.

If the theme is indeed updated properly, then I think its time for Harry to take over to see why the infinite scroll is having issues 😉 My first guess would have been cache in the server level + browser (both).

If you think the theme is not updated properly, then FTP method is the best and honestly it is not very difficult.

However, its best to let Harry check if the theme has been updated properly and if not, he will surely fix.

The issue can always be caused by other plugins and hence, if update does not solve, we need to dive deeper 😉 Probably a Javascript issue.

Our best advise is to test old plugin in the test environment. If you see the issue is resolved, then you know that the update never happened. Old plugin might be still working but do not risk production environment with old stuff 😉 However, you will know about the update. You can use simple localhost to test it out safely 😉

Have a nice day and good luck 😉

Best Regards,

Team Artk

 

[ArtK]

Hi Karen,

Firstly, I hope you understand that we are NOT claue support. We are just users of claue. The real person to help you with technical details is Harry 🙂

If you are ok with the fact, that we are not experts and just normal users, then read on.

1. If you never updated the theme before, please check out the article pinned in the forum from Harry about how to update. You can install the plugin mentioned in his post which will manage the claue theme update in one click.
2. If you want to do manually, then you need to be careful. Do you use a child theme? If no,Normally, we first deactivate the theme. (you can even activate store front theme in case you need front end access). Then you login using FTP and rename old theme files and upload new ones. If you upload using FTP, you need to unzip in your local machine and upload only the folder named ‘claue’. However, you can upload the zip using backend–> appearance—>theme–>add new.3. Both new and old version of claue theme will appear in the backend which is normal. Activate the new one by checking version number. Test everything and then delete old renamed theme files from server.

   If you use child theme, we normally deactivate child theme, then install using method above and activate parent new theme and finally reactivate the child theme.

Always use child themes to save Harry’s (and importantly your own)  time 😉

If all this is complicated for you, just follow what Harry said and install the plugin 😉

For your help you can read this : https://www.designwall.com/guide/update-wordpress-themes/

Best Regards,

Team Artk

[ArtK]

Please backup everything fully before update so you can restore old site in 1 click 🙂 (All Files+ database).
Still better if you can test on staging environment to see if issue is resolved.

No backup = No update.

 

Good luck,

Team Artk

[ArtK]

Are you using the latest version of Claue? 😉 Harry fixed the infinite scroll issue in the latest Claue update after we first pointed out the issue. No such issue in our site with new update.

Regards,

Team Artk

[ArtK]

This reply has been marked as private.

[Author]

Posts