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  • May 23, 2019 at 5:10 am in reply to: Issue with traffic analytics #31351
    bdavenport842
    Support Expired

    This is excellent! Thank you very much for your solution. I have made the changes and everything seems to be back to normal!

    I greatly appreciate your help!

     

    - B -

    May 20, 2019 at 10:58 am in reply to: Issue with traffic analytics #31293
    bdavenport842
    Support Expired

    Hello.. I think I may have the same, or a very similar, issue. Were you able to get a solution for this?

    I have recently installed the theme in my Shopify store, and after installation my Shopify analytics now show no traffic what-so-ever. I believe the FB Pixel got disconnected in the process as well. After working through FB, re-activating, and manually adding the Pixel code to the <head> it seems to have fixed that issue at least, but it has not done anything to correct the Shopify dashboard. Is there a step of the installation that I missed that had info on this?

    - B -

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