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Viewing 10 posts - 31 through 40 (of 83 total)
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  • May 13, 2020 at 12:40 am in reply to: Banner Opacity #36363
    Sgmonster
    Support Expired

    Hello Harry:

    For reason, when I link text when writing a blog, it does not show up as ‘linked’ text when the blog is published.  So, I have to manually bold the words that are linked text.    I dont think this is normal.  Can you fix?

    thanks,
    Tom

    April 30, 2020 at 8:47 am in reply to: Font style in Sunglass Monster has changed #36225
    Sgmonster
    Support Expired

    Hello:

    1.  Can you extend our support since we get support from bikershades.com from this portal also?   It still has the red warning sign and I can’t start any new topics.

    2. Are these two plug ins compatible with PHP 7.3?    Bluehost is recommending us upgrade our PHP.

    Claue Addons
    Claue Sample Data

    Thank you,
    Tom

    April 16, 2020 at 5:20 am in reply to: Product tabs #36059
    Sgmonster
    Support Expired

    thank you.  https://prnt.sc/s04z0h

    I used the Site Ground Optimizer Plug in instead.  It seems the HTML and CSS minification slowed down my site a bit so I didn’t use those.   The JSS option works fine.   We also installed a plugin to delete the “refreshed fragments” and that seemed to take off another 1/2 second or so.   The site is loading in about 3 seconds.  Is that pretty fast?

    April 15, 2020 at 11:02 pm in reply to: Category links do not work suddenly #36058
    Sgmonster
    Support Expired

    okay, we fixed that issue. thanks anyways.  We will now try your recommendations and test after we turn on each one.

    April 15, 2020 at 2:25 am in reply to: Product tabs #36047
    Sgmonster
    Support Expired

    OMG…this is the 5th time typing this…looks like I can’t attach any images or it won’t go through.

    Our site, https//www.sunglassmonster.com has been slow.  I did a GTmetrix, and the Waterfall report shows a single process that takes 3 seconds. Its coming from the domain name.   (I can’t attach a picture on this post)  https://gtmetrix.com/reports/www.sunglassmonster.com/i7s8NywC

    I spoke to SiteGround, and they did not have a solution.   It doesn’t look too complicated.  Can you help?   Thank you!  Tom

    April 15, 2020 at 2:17 am in reply to: Product tabs #36044
    Sgmonster
    Support Expired

    test

    April 15, 2020 at 2:05 am in reply to: Product tabs #36042
    Sgmonster
    Support Expired

    I create a ticket here and it does not show up as a post.  I also emailed you.

    April 13, 2020 at 11:41 pm in reply to: Product tabs #36012
    Sgmonster
    Support Expired

    Okay, I see where we can add text to those tabs.  figured it out.

    But can we add text underneath the price or product name?  That would be a very nice feature.

    April 5, 2020 at 3:51 am in reply to: Trying to Add text above Footer on Product Category pages for SEO purposes. #35857
    Sgmonster
    Support Expired

    Hello:  We will be configuring shop on instagram on sunglassmonster.com.   This can involve a facebook pixel.  We used a facebook pixel on bikershades.com and also another facebook plugin and it severely slowed down the site (over a minute to load)   Do you have any best practices to start Shop on Instagram?

    April 5, 2020 at 3:47 am in reply to: Add "Sort by name" to the sort options #35856
    Sgmonster
    Support Expired

    Oh no!  Yoast is the most popular plug in for SEO, as you probably know.  Do you think you can fix this?  Thanks.

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