Home Forums Themes Support HelpDesk CloudWork Verifi No Longer Working

This topic contains 8 replies, has 2 voices, and was last updated by  Harry 9 months ago.

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  • #17526

    Hey guys,

    The CloudWork Verifi plugin no longer works it always returns an error: Invalid Purchase Code. I see other users too that reported the same problem on your comments section. Can you check it out or offer an alternative solution?

    Cheers!

    Chris

    #17535

    Hi Chris,

    could you send your site url and admin account as private reply. We need more closer check before give you solution because on my site it still work well.

    thanks

    Harry
    Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    #17828
    This reply has been marked as private.
    #17859

    Hi,

    Please try to change field name of input to “purchase_code”. I saw you change name of field from “purchase_code” to
    “cw_verifi_purchase_code”

    Best regards

    Harry
    Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    #17877

    Hey,

    I’m not sure I understand because I didn’t change any files whatsoever. Can you point me exactly to the file that needs to be changed?

    Cheers!

    #17889

    Hi Zabestof,

    I saw your team change register page as single page (our theme use modal)

    Please edit file the purchase code name field on register page

     

    Best regards

    Harry
    Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    #17948

    Hey,

    I’m using the default Cloudwork Verify shortcode for the register page because the original modal version does not work on multisite install. Did you fix the problem on multisite so I can switch back to modal?

    Cheers!

    #18106

    Hey,

    Any news on this?

    Cheers!

    #18134

    Hi Zabestof,

    Sorry for miss your message.

    Please go to theme/helpdesk/core/libraries/vendors/envato/init.php and change “purchase_code” to “cw_verifi_purchase_code”

    Best regards

    Harry
    Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

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