November 30, 2016 at 10:14 am #1003
when i login in it show me “Generally a 406 error is caused because a request has been blocked by Mod Security. If you believe that your request has been blocked by mistake please contact the web site owner.” What should I do?
When i register a new account, the process is too complex, how to make it simple like your demo website, like verify emailNovember 30, 2016 at 11:19 am #1004
Did you install any security plugin to “Login Temporarily” on your site ?
And next question: What exactly do you want ?
ThanksNovember 30, 2016 at 11:26 am #1005
let`s fix the first question at first. no more login in plugin
and i disalbe Mod Security, it still not work, but after that, when i add my ip to the white list , it works. But as you know, it is a forum, i can not add all ip.
[Tue Nov 29 19:39:38.084461 2016] [:error] [pid 688002:tid 140365299603200] [client 220.127.116.11] ModSecurity: Access denied with code 406 (phase 2). Operator GE matched 1 at TX:brute. [file “/usr/local/apache/conf/modsec-imh/40_wordpress.conf”] [line “27”] [id “13052”] [msg “POST to wp-login.php without redirect_to”] [severity “WARNING”] [tag “WEB_ATTACK/SHELL ACCESS”] [hostname “support.youforest.net”] [uri “/wp-login.php”] [unique_id “WD5J@sCR7yIACn@CH8UAAAgU”]
this is apache log info, i hope this could helpNovember 30, 2016 at 11:38 am #1006
I think this issue related to config of your server. Can you please provide us temp WP admin account and Cpanel account ?November 30, 2016 at 11:57 am #1007This reply has been marked as private.November 30, 2016 at 12:44 pm #1008
i fixed the first question. the second one
when i register a new account, after this window, it could not generate a new account, it link to this page:
.that means i have to register two time. I only want the first page, register first time for a new account. how to do?November 30, 2016 at 2:09 pm #1010This reply has been marked as private.November 30, 2016 at 2:52 pm #1011This reply has been marked as private.November 30, 2016 at 2:58 pm #1012
This issue related to WP multisite, We need more time to check and fix. Please stay tuned and sorry for the unwanted inconvenienceNovember 30, 2016 at 4:37 pm #1014
I test helpdesk in a new site(not multisite). new problem is , when i register , it always show that my purchase code is invalid. I test with my helpdesk purchase code. please tell me how to fix it ?thanks.November 30, 2016 at 4:39 pm #1015
Please disable CloudWork Verifi pluginNovember 30, 2016 at 4:46 pm #1016
but if i disable this plugin, how to verify customers?November 30, 2016 at 4:47 pm #1017
Your customers from Envato ?November 30, 2016 at 4:48 pm #1018
yes, i should first make sure they have bought my theme before i support theme , right?November 30, 2016 at 5:02 pm #1019
If your customer from Envato, please navigate to WP Settings / CloudWork Verifi and verify your account with API key. After that when your customer register account on your site, they need to type purchase code of your product
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